Fashion Advisor, Crystals

CHANEL; Las Vegas (NV); On-site; USD 38,572 - 45,460; Full time

Benefits offered by this job

Wellbeing days

Parental leave

Fertility support

Caregiving support

Generous PTO

401K

Medical/dental/vision

Life insurance

Transit & Parking

Job summary

CHANEL in Las Vegas seeks a Fashion Advisor with a passion for client service and fashion expertise. You will deliver a superior level of service to clients, convert walk-ins to clients and brand ambassadors, and support brand loyalty alongside a diverse sales team.

You will build genuine client relationships through proactive outreach, provide prompt, warm and courteous service, and drive revenue while supporting leadership.

Qualifications

• Minimum 3 years of related experience.
• Minimum High School Diploma.
• Ability to lift 15 lbs.
• Flexible schedule with late nights, weekends, and some holidays.
• Front of House Fashion: Full-time in-store and in-person presence.

Responsibilities

• Provide superior client service and drive sales.
• Convert walk-in traffic to clients and brand ambassadors.
• Build genuine relationships with clients through proactive outreach.
• Maintain elevated client service to exceed expectations.
• Take in repairs and follow up with clients regarding repairs.

Skills

Team collaboration

Customer experience

Communication skills

Foreign language skills

Brand passion

Education

High School Diploma

Job description

At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.

About the role

We are looking for a Fashion Advisor with a passion for client service and an expertise in fashion. The Fashion Advisor will play a crucial role of consistently providing a superior level of service to clients, while increasing client conversion and retention, to drive business revenue, and inspire brand loyalty. The Fashion Advisor will work alongside a diverse sales-team, and report to the Boutique’s leadership.

What impact you can create at CHANEL

• Lead the development of new customers, converting walk-in traffic to clients and brand ambassadors by creating energy, excitement and desire around the product and brand
• Optimize the client experience through providing clients with prompt, professional, warm and courteous service
• Build genuine relationships with clients through thoughtful and consistent outreach
• Demonstrate a can-do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations
• Take in repairs and maintain consistent follow up with clients regarding repairs and alterations

What you will bring to the team

• Ability to thrive in a team environment and work collaboratively
• Understanding of, and passion for client experience
• Excellent communication skills
• Foreign language skills are preferred but not required
• Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
• Curiosity and desire to learn and grow professionally within the world of CHANEL

Position Logistics

• Minimum 3 years of related experience
• Minimum High School Diploma
• Ability to lift 15 lbs.
• A flexible schedule with the ability to work late nights, weekends, and some holidays
• Front of House Fashion: Full-time in-store and in-person presence required to support client sales and client service deliver elevated client service to drive business results
• Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.

Compensation

• The anticipated hourly rate range for this position is $28.00 through $33.00. Base salary is one component of the total compensation for this position. Other components may/will include additional compensation, benefits, and perks.

Benefits and Perks

• Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
• Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)
• Generous paid time off policies to include vacation, holiday, sick and volunteer days
• 401K and other incentives
• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking