Farm Services Assistant

First Mid-Illinois Bancshares, Inc.; Mattoon (IL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Healthcare benefits

Paid family leave

Generous PTO

401(k) with company match

Employee Stock Purchase Plan

Job summary

First Mid Bancshares, Inc. is seeking a Farm Services support role to manage daily cash and account processes, assist in leases, and coordinate with departments to resolve customer inquiries. The position emphasizes accurate data handling and professional client interaction.

Responsibilities include processing work tickets, balancing daily transactions, and supporting farm managers with real estate records and tax payments, while promoting core bank products and services.

Qualifications

• Associates degree preferred or two+ years of experience.
• Proficient in Microsoft Office and able to handle detailed information accurately and confidentially.
• Strong interpersonal skills to interact with customers and administrative staff in a professional manner.

Responsibilities

• Resolve customer problems by listening and coordinating with other departments to ensure resolution.
• Process cash transactions, payments, receipts, and related records with accuracy.
• Cross-sell bank products and services professionally.
• Assist farm managers with leases and real estate records.
• Monitor 1099 Misc. for farm accounts.
• Maintain BOX as Ag Services data filing, storage, and workflow tool.

Skills

Microsoft Office

Attention to detail

Interpersonal skills

Education

Associates degree or two+ years experience

Tools

BOX

Job description

At First Mid, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of discretionary short-term incentives (i.e. bonus, incentives, and/or commission). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, tuition reimbursement, an Employee Stock Purchase Plan, and a 401K plan with company match. Incentives and benefits are subject to eligibility requirements.

Responsible for support functions for Farm Services. Also, responsible as a representative of the Bank and department within the local agricultural business communities.

Responsibilities include, but are not limited to:

• Resolve customer problems by listening, gathering information and acting as an intermediary with other departments. Follows through to ensure that customer problems and questions are resolved.
• Manages the processing of “work tickets”, coupons, checks, and cash for payments, receipts and removing assets, etc. on a daily basis to ensure accuracy of cash receipts, disbursements, transfers, and account histories. Assists in processing insurance information and premium payments, and real estate property tax payments.
• Balances daily work to verify accuracy. Makes customer deposits. Reconciles accounts balanced by others.
• Utilizes BOX as Ag Services electronic data filing, storage, and workflow tool.
• Manages USDA farm program sign up records and payments of same.
• Tracks the insurance for stored grain, crop hail and liability coverage for all farm and trust properties.
• Assist farm managers with preparation and tracking of tenant leases on farm and trust properties.
• Monitor 1099 Misc. on farm accounts during the year.
• Assists farm managers by researching and resolving a wide variety of problems and inquiries using computer records, legal files, bank records, courthouse recordings, and vendor documentation to satisfy real estate sales, management, or client needs.
• Cross-sell bank products and services in a professional manner.
• Completed required training associated with job function.
• Perform other related duties as assigned.

Qualifications

Education/Experience:

• Associates degree preferred or specialized education/training normally acquired through two plus years of experience.

Skills:

• Proficient in Microsoft Office.
• Must be able to work with a significant amount of detailed information in an accurate, timely and confidential manner.
• High level of interpersonal skills to interact with customers, potential customers and administrative staff in a professional manner.

Total Rewards:

• Competitive health, dental & vision coverage with HSA match
• 401(k) with employer match + Employee Stock Purchase Plan
• Generous PTO, paid holidays & parental leave
• Tuition reimbursement & performance-based bonuses

First Mid Bancshares, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other applicable federal or state-protected classification.

THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT