Faneuil Hall Sales Associate

Life is Good; Boston (MA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Commission on sales

Job summary

Life is Good is hiring at our Faneuil Hall pop-up in Boston to create custom hats and t-shirts, connect with visitors from around the world, and spread optimism through every interaction.

You'll operate the hat and shirt heat press, engage customers with warmth, and drive sales through authentic connections. This on-site role offers daily shifts with evenings and weekends.

If you enjoy hands-on crafting, helping people leave happier, and representing a beloved brand, we'd love to meet you.

Qualifications

• Experience in a customer-facing role.
• Comfortable talking to strangers in high-traffic settings.
• Available for weekend shifts and flexible across the week.
• Willing to learn hands-on equipment (heat press) training provided.

Responsibilities

• Engage customers with warmth and product knowledge at the cart.
• Operate hat and shirt heat press to create on-demand pieces.
• Drive sales through authentic connections and brand storytelling.
• Keep cart clean, stocked, and running smoothly.
• Represent Life is Good's mission to every customer you meet.
• Use AI tools to stay up-to-speed on product stories and FAQs.

Skills

Customer service

Weekend availability

Independent worker

Team player

Communication

Tools

Heat press

Job description

Bring Optimism to Boston's Most Iconic Marketplace

Love meeting new people? Thrive in a fast-paced environment where every conversation can turn into a sale? Join Life is Good at our Faneuil Hall pop-up, where you'll help create custom hats and t-shirts, connect with visitors from around the world, and spread the power of optimism one interaction at a time. Whether you're a DIY enthusiast, a maker at heart, or simply love creating something unique with your own hands, you'll enjoy bringing each customer's personalized hat or t-shirt to life. If you're outgoing, motivated by results, and energized by making someone's day a little better, we'd love to meet you.

Earn $20/hour plus 5% commission on sales while creating memorable customer experiences in the heart of Boston.

Why This Job Exists

Faneuil Hall has drawn people together since 1742. Life is Good is setting up there, and this role exists to make sure every person who walks by our cart has a chance to walk away with something that makes their day — a custom hat, a t-shirt, or just a conversation that sticks. You are the live, in-person expression of a brand built on the belief that optimism is a force for good. Your job is to make that impossible to ignore.

IMPORTANT DETAILS

• This role is based on-site at our Faneuil Hall pop-up location in Boston, MA. Typical shifts are either 10:00 AM–3:30 PM or 3:30 PM–9:00 PM. Candidates should have flexibility to work a variety of shifts, including evenings and weekends.
• Compensation: $20/hour plus 5% commission on sales.
• Everyone who applies will get a response from a human. Although we love and use AI regularly, you're about to put a lot of heart and skill into this application and deserve a human response. You'll get one. If you don't answer the questions or meet the requirements below, you'll get a swift and kind rejection.

What You Know and Have Done

• You have experience in a customer-facing role — retail, hospitality, events, or anywhere you had to win people over quickly.
• You are comfortable and confident talking to strangers and thrive in high-foot-traffic environments.
• You are available for weekend shifts and have flexibility across the week.
• You have operated or are willing to learn hands‑on equipment (heat press training is fully provided).

What You’ll Do

• You engage customers at the cart with warmth and genuine product knowledge — meeting them where they are, not running a script.
• You operate the hat and shirt heat press to create custom, on‑demand pieces on the spot.
• You drive sales through authentic connection, turning curiosity into conviction and passersby into fans.
• You keep the cart looking sharp, stocked, and running smoothly every shift.
• You represent Life is Good’s mission to every person you meet — tourist, local, skeptic, or true believer.
• You use AI tools to quickly get up to speed on product stories, brand history, and customer FAQs — so you can answer questions confidently and keep the conversation moving.

How You Show Up

• You bring energy that makes the cart a destination, not just a display.
• You take pride in the craft — a clean press, a great recommendation, a moment that turns a passerby into a fan.
• You take ownership of your space and your shift without being asked.
• You stay motivated by results and take genuine satisfaction in the win.
• You know and understand the impact of our mission and the Life is Good Superpowers.
• You are skilled and comfortable working independently and as part of a team.
• You give and receive feedback thoughtfully and constructively.
• You are known for having a positive impact on those around you.

When You Know You’re Successful

• You consistently hit your sales targets and earn commission every shift.
• Customers leave the cart in a better mood than when they arrived.
• The cart runs without friction — equipment is clean, product is ready, and you’re set up before the first person walks by.
• People who stopped out of curiosity leave as Life is Good fans.

#LI-DNI