Sales Associate, Part-Time - Lynnfield

Faherty Brand; Lynnfield (MA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401(K) Plan with company match

Incentives Program

Commuter Options/Benefits

Generous employee discount

Job summary

Faherty Brand is seeking a Sales Associate in Massachusetts to join its customer service team. You will excel in energetic storytelling, becoming the expert on sustainable fashion, product knowledge, and personal style.

The role emphasizes an upbeat demeanor, seamless omni-channel experiences, and delivering memorable interactions across in-store and online channels. You will engage customers, leverage technology and apps, and strive to exceed personal sales goals while embodying Faherty’s

Qualifications

• Experience in a similar scope; hi-growth direct to consumer retail brands preferred.
• Omnichannel awareness and the ability to provide a seamless customer experience between retail stores and ecommerce platforms.
• Adept with technology and apps.
• Strong communication skills with the ability to effectively communicate with purpose across a variety of platforms.
• Proven track record achieving personal results within a retail business; success reflective in consistently outpacing sales and performance goals.
• Passionate about contributing to brand with purpose and demonstrating advocacy through business.

Responsibilities

• Support customers with product knowledge and storytelling to drive engagement.
• Deliver a memorable in-store experience and assist with omnichannel customer journeys.
• Operate standard technologies and apps to process transactions and capture data.
• Communicate clearly and professionally across channels to resolve questions.
• Contribute to hitting sales targets and overall store performance.
• Model Faherty values and advocate for the brand in every interaction.

Skills

People skills

Communication

Self-starter

Problem solving

Tech savvy

Tools

Apps

Job description

Is this job for you?

The Sales Associate is a key member of our customer service team who will exude energy that is upbeat and contagious. They will do what it takes to create a memorable impact on our customers through storytelling and authentic engagement. As a Sales Associate, you will be responsible for knowing our product inside and out and will be the expert in sustainable fashion, product knowledge, and personal style.

What you'll do:

• Experience in a similar scope; hi-growth direct to consumer retail brands preferred.
• Omnichannel awareness and the ability to provide a seamless customer experience between retail stores and ecommerce platforms.
• Adept with technology and apps.
• Strong communication skills with the ability to effectively communicate with purpose across a variety of platforms.
• Proven track record achieving personal results within a retail business; success reflective in consistently outpacing sales and performance goals.
• Passionate about contributing to brand with purpose and demonstrating advocacy through business

Physical Requirements:

• Available when we are open for business, including nights, weekends, and holidays.
• Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs
• Comfortable climbing ladders, moving around regularly, and standing for extended periods of time

What you'll have:

• You are a natural people person. You have an insatiable desire to engage with others and nurture relationships.
• You make mistakes (we all do!). You acknowledge your errors, learn from them, and move forward with your newfound wisdom.
• You do not shy away from hard work. You know how to be resourceful and are not afraid to get your hands dirty. You think outside of the box and are always looking to add new tools to your toolbox.
• You have an inquisitive mind. You are comfortable asking the uncomfortable questions and are not satisfied with the status quo.
• You spread good vibes. You know how to cut loose (while still keeping it together) and embrace all our brand values.
• You respond to problems with solutions. You are a self-starter, you thrive in the grey space and will not stop until the work is done.
• You deliver on promises. You follow through with your commitments and show consistency between your words and actions.
• You are open to feedback and always strive to learn and grow. You see the value in radical candor and gain the trust and support of others by being direct and truthful.

Why us you ask!

Health benefits

• 401(K) Plan with company match
• Incentives Program
• Commuter Options/Benefits
• Generous employee discount

If you are a California resident, please review the additional privacy disclosures available in our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act ("CPRA") in our Notice to California Residents.

A bit about us:

Founded in 2013 by Mike and Alex Faherty and Kerry Docherty, Faherty is a family-run lifestyle and apparel brand fueled by purpose and optimism. Our goal: to build a new American legacy by creating high-quality, sustainably minded, feel-good favorites that will bring you joy to wear.

We feel a deep responsibility to do things differently: to promise comfort without compromising quality. To hold ourselves to a higher standard with a lower environmental impact. To leave the world a better place than we found it.

We recognize the impact the fashion industry has on the world, and we're dedicated to learning how to be better stewards of the planet. We believe the power of conversation and connection can make real change, and we're committed to supporting people and organizations doing work that we believe in.

Our passionate leadership team comes from different backgrounds but share a singular goal: to deliver on our promise of comfort and craftsmanship. To work side-by-side in a collaborative, energetic, and creative environment every day, like the family we are.

We welcome everyone - and we mean everyone. We believe a diversity of viewpoints, experiences, and backgrounds only serve to make our team stronger, which is why we strongly encourage those from historically and systemically marginalized communities to apply: BIPOC, women, and people in the LGBTQIA+ community, to name a few. We strive to lead consciously, bravely, and inclusively - and to reflect those values in our work.

• Always Innovate
• Day One Mentality
• All Together
• Power of Positivity
• Timeless

Remain compassionate. Stay focused. Seek joy. Let's make the world a better place.

Massachusetts locations

Massachusetts Pay $18 - $22 USD