Fan Experience Box Office Specialist

Fussball Club Cincinnati LLC (FC Cincinnati); Cincinnati (OH); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Fun work environment

Opportunities for community involvement

Job summary

A local Major League Soccer team in Cincinnati seeks a Box Office Representative to assist guests in purchasing tickets, ensuring exceptional customer service. Responsibilities include greeting fans, handling transactions, and assisting at TQL Stadium on game days. The ideal candidate has experience in customer-facing roles and can operate the ticketing system. This position requires working varied hours, maintaining professionalism in attire, and offers a dynamic atmosphere as part of the vibrant sports community.

Qualifications

• 6+ months experience in customer service-oriented roles like concierge or event planning.
• Ability to manage cash and credit card transactions.
• Professional appearance with business casual attire.

Responsibilities

• Greet guests and respond to requests politely.
• Handle cash and credit card transactions.
• Assist in set up and put away of ticket scanners.

Skills

Customer service skills

Basic math skills

Computer operation

Bilingual in English and Spanish

Job description

A local Major League Soccer team in Cincinnati seeks a Box Office Representative to assist guests in purchasing tickets, ensuring exceptional customer service. Responsibilities include greeting fans, handling transactions, and assisting at TQL Stadium on game days. The ideal candidate has experience in customer-facing roles and can operate the ticketing system. This position requires working varied hours, maintaining professionalism in attire, and offers a dynamic atmosphere as part of the vibrant sports community.