Fan and Community Engagement Associate

Kraft Group LLC; Foxborough (MA); On-site; USD 42,000 - 62,000; Full time

Job summary

Kraft Group LLC, owner of the New England Revolution, is seeking a Fan & Community Engagement Associate to support the marketing team with daily tasks and events. The role requires a personable, professional demeanor, strong time management, and a customer-service mindset to help grow fan engagement across New England.

The position involves assisting with promotions, events, membership handling, and brand initiatives, with a focus on collaborative teamwork and community outreach.

Qualifications

• High School Diploma required or equivalent.
• Prior internship experience preferred.
• Candidate should be well organized and detail oriented.
• Ability to coordinate multiple projects simultaneously.
• Self-motivated with a creative mindset.
• Knowledge of and passion for soccer is preferred.

Responsibilities

• Participate in developing and implementing fan and community engagement goals.
• Assist with promotions and on-site events on Revolution match days.
• Collaborate with staff to brainstorm, create, research and execute promotions for the club.
• Support execution of fan engagement promotions and events in the New England area.
• Assist with Junior Revs membership data entry and promotions.
• Help manage inventory of marketing and autographed items.
• Research league initiatives to enhance the Revolution brand.
• Handle special projects as needed.

Skills

Well organized

Detail oriented

Project coordination

Self-motivated

Creativity

Soccer knowledge

Internship experience

Education

High School Diploma

Job description

United States, Massachusetts, Foxborough

Sep 03, 2026

SUMMARY

The New England Revolution Fan & Community Engagement Associate will support the marketing department by assisting with the daily functions and responsibilities. This position requires an individual with a personable but professional demeanor, who is confident in their abilities, detail-oriented, flexible and solutions-oriented and possesses strengths in the areas of time management, task organization/prioritization and customer service.

DUTIES AND RESPONSIBILITIES

• Participate in the development and implementation of fan and community engagement goals and objectives
• On Revolution match days, assist with promotions and on-site events
• Work with fan and community engagement staff to initiate ideas, create, research, and execute promotions to showcase the club
• Support the execution of fan engagement promotions and events in the New England area
• Assist with Junior Revs membership database input, sending out new membership packets, and assist with the development of Junior Revs specific promotions
• Help manage inventory of marketing and autographed items
• Research and become familiar with other club and league wide initiatives to adopt and enhance the Revolution brand
• Special projects and assignments as business dictates

SUPERVISORY RESPONSIBILITIES

• This position has no supervisory responsibilities

SKILLS AND QUALIFICATIONS

• High School Diploma
• Prior experience preferred which can be in the form of an internship
• Must be well organized and detail oriented
• Capable of coordinating multiple projects simultaneously
• Must be self-motivated
• Possess a strong sense of creativity
• Knowledge of and passion for the sport of soccer is preferred

PHYSICAL DEMANDS

• While performing the duties of this job, the employee is regularly required to sit and use hands to handle or feel.
• The employee frequently is required to talk or hear.
• The employee is occasionally required to reach with hands and arms.
• The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 30 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

• The noise level in the work environment is usually moderate.
• Normal office environment.

CERTIFICATES, LICENSES, REGISTRATIONS

• SafeSport

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.