Family Wellness Specialist

Chloeta; Oklahoma City (OK); On-site; USD 43,000 - 48,000; Full time

Job summary

Chloeta is seeking a Family Wellness Specialist to conduct in-person wellness visits for sponsors and former unaccompanied minors, verifying safety, well-being, and living arrangements. You will document findings and report observations in accordance with federal contract requirements, traveling up to 90% of the time across CONUS.

This position requires strong communication, sound judgment, and the ability to work independently in the field.

Qualifications

• Required: High School Diploma or equivalent.
• Experience in case management, investigations, or working with foreign-born populations.
• Must be U.S. citizen with ability to pass federal background checks.
• Preferred: Bilingual English/Spanish; Bachelor's degree in Social Work, Sociology, Psychology, Human Services, or related field.

Responsibilities

• Conduct in-person wellness visits with F/UAC and sponsors to verify safety and living arrangements.
• Assess, document, and report observations regarding the F/UAC's well-being and potential safety concerns.
• Immediately report suspected abuse, neglect, abandonment, or trafficking per protocols.
• Verify identities and relationships of individuals residing with the F/UAC.
• Confirm school enrollment and attendance for school-aged F/UAC per state requirements.
• Educate sponsors and F/UAC on release conditions, immigration court obligations, and program requirements.
• Verify residence and compliance with program requirements.
• Collect, maintain, and update required case information in designated systems; ensure accuracy and timely submission.
• Follow up on visits as needed to verify wellness and resolve outstanding concerns.
• Maintain confidentiality and professional judgment in all interactions.
• Communicate with program leadership, government representatives, and stakeholders on case status.
• Maintain records and reports in line with contractual timelines and quality standards.

Skills

Driver's license

Communication skills

Travel readiness

Bilingual English/Spanish

Case management knowledge

Documentation accuracy

Independent working

Education

High School Diploma

Bachelor's degree in Social Work or related field

Job description

Position Summary

The Family Wellness Specialist is responsible for conducting in-person wellness visits with sponsors and formerly Unaccompanied Alien Children (F/UAC) to verify safety, well-being, living arrangements, and compliance with program requirements. This position serves as the primary field representative responsible for documenting observations, verifying school enrollment, assessing potential safety concerns, collecting required information, and ensuring timely reporting in accordance with federal contract requirements. The Family Wellness Specialist exercises sound judgment maintains professionalism during sensitive interactions and accurately documents findings while protecting confidential information. This position requires extensive local travel, strong communication skills, objective documentation, and the ability to work independently in the field. Bilingual in English and Spanish strongly preferred.

Supervisory Responsibilities

No

Job Classification

Temporary, Full Time FSLA Non-Exempt

Duty Station

Field Based

Travel

Up to 90% contingent upon business needs. This position requires a high degree of travel and may include frequent, extended, and overnight assignments outside the employee’s state of residence throughout the Continental United States (CONUS). Employees should be prepared to remain at assigned locations for the duration of scheduled deployments or assignments.

Compensation

This pay band reflects Chloeta’s good faith estimate of the range it expects to offer; Chloeta reserves the right to alter this range if business circumstances change.

• $31.00 - $35.00 per hour
• FSLA non-exempt

Duties and Responsibilities

• Conduct in-person wellness visits with formerly Unaccompanied Alien Children (F/UAC) and their sponsors to verify safety, well-being, and living arrangements.
• Assess, document, and report observations regarding the F/UAC's overall wellness, including identifying potential indicators of abuse, neglect, abandonment, trafficking, or other safety concerns.
• Immediately report suspected abuse, neglect, abandonment, or trafficking in accordance with contract requirements and established reporting protocols.
• Verify and document the identities and relationships of all individuals residing with the F/UAC.
• Confirm school enrollment and attendance for all school-aged F/UAC in accordance with applicable state requirements.
• Educate sponsors and F/UAC regarding release conditions, legal responsibilities, immigration court obligations, reporting requirements, and other program requirements.
• Verify the F/UAC's current residence, address, and compliance with program requirements.
• Collect, maintain, and update required case information and documentation within designated electronic systems, ensuring accuracy, completeness, and timely submission.
• Conduct follow-up visits when necessary to verify wellness or resolve outstanding concerns.
• Maintain confidentiality while handling sensitive information and exercising sound professional judgment during all interactions.
• Communicate effectively with program leadership, government representatives, and other stakeholders regarding case status and required reporting.
• Maintain accurate records and complete all required reports in accordance with contractual timelines and quality standards.
• This description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the individual. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Required Skills and Abilities

• Active and valid driver’s license maintained throughout employment
• Strong analytical, critical thinking, and strategic problem-solving skills.
• Ability to pass all required federal background investigations and security clearances.
• Ability to obtain all required contract-specific credentials.
• Knowledge of case management principles, child welfare, community services, or human services programs.
• Ability to assess situations objectively, exercise sound judgment, and respond appropriately to sensitive or high-risk situations.
• Strong verbal and written communication skills with the ability to interact professionally with diverse populations.
• Excellent organizational, documentation, and time management skills with strong attention to detail.
• Ability to maintain confidentiality and handle sensitive information with professionalism and discretion.
• Proficiency with Microsoft Office Suite and electronic case management or data collection systems.
• Ability to work independently, manage competing priorities, and travel extensively throughout an assigned service area.
• Ability to establish effective working relationships with government representatives, community partners, sponsors, and program participants.
• Knowledge of immigration-related programs or family services.
• Experience documenting cases within electronic case management systems.

Education and Experience

• Required: High School Diploma
• Required: Minimum of two (2) years of professional experience in case management, investigative skills and/or law enforcement experience interviewing and dealing with a foreign-born population.
• Required: Must be US Citizen with ability to pass complete federal background check
• Preferred: Bilingual in English and Spanish
• Preferred: Bachelor's degree in Social Work, Sociology, Psychology, Human Services or a related field.
• Preferred: Experience working with vulnerable populations.
• Preferred: Experience with federal, state, or local government contracts.

Physical Requirements

• Ability to drive extensively throughout an assigned geographic area.
• Active and valid driver’s license maintained throughout employment.
• Must possess and maintain valid identification required for commercial air travel and be able to travel by air as required to support business operations.
• Frequently enter and exit a vehicle throughout the workday.
• Ability to climb stairs and walk over uneven terrain.
• Ability to lift, push and/or pull up to 25 pounds occasionally.