Family Support Worker

UCP of Western Massachusetts; West Springfield (MA); On-site; USD 25,000 - 36,000; Full time

Job summary

18 Degrees is seeking a Family Support Worker in West Springfield, MA to perform home visits for families referred by the Department of Children and Families. The role also includes facilitating Family Time Supervised Visitation and coordinating needed services across Hampden, Hampshire, and Franklin Counties.

The position is full-time with a pay rate of $22.02 per hour, requiring strong collaboration, effective communication, and knowledge of community resources. AA/EOE.

Qualifications

• Knowledge of strength-based engagement with at-risk children and families.
• Ability to identify goals and strengths, track progress, and coordinate services.
• Effective collaboration and communication with partners.

Responsibilities

• Provide home visits for families in Hampden, Hampshire and Franklin Counties.
• Facilitate Family Time Supervised Visitation referred by DCF and courts.
• Coordinate referrals and advocate for families.
• Document progress and maintain records.
• Meet background check and clearance requirements.

Skills

Engagement strategies

Collaboration

Communication skills

Resource knowledge

Boundary setting

Transportation

Organizational skills

Writing skills

Computer skills

Education

Bachelor’s degree preferred

Job description

Family Support Worker

Direct Care/Program Staff I, 37.5 Hourly FT, West Springfield, West Springfield, MA, US

Family Support Worker (West Springfield, MA)

18 Degrees is where new beginnings come to light for children and families – join us on our journey into a new day! At 18 Degrees, we cultivate teams and leaders to embrace the principles of diversity, equity and inclusiveness to support the needs of our community.

This full-time position at our West Springfield location is for a Family Support Worker providing home visits for families in Hampden, Hampshire and Franklin Counties who have been referred by the Department of Children and Families. This position also includes facilitating Family Time Supervised Visitation referred by the Department of Children and Families, Family and Probate Court, and Post Adoption.

Pay Rate: $22.02

To be a good fit for this position you have:

• A knowledge of strength-based engagement with at-risk children and families. You’re able to support families in identifying their goals & strengths, track and document progress; coordinate needed services; provide warm referrals, individualized support & advocacy


• Skills in collaboration and communication


• Solid understanding of community-based resources

• The ability to build trusting relationships while maintaining appropriate boundaries

• Dependable transportation


• Excellent organizational skills and good writing/computer skills

Preferred Experience:

• Experience working with Transitional-Aged Youth


• Lived experience in Recovery


• Multicultural/multilingual

Qualifications:

• Bachelor’s degree preferred or 5 years of relevant experience


• Must be available to work an occasional evening or Saturday

• Successful candidate will have EOHHS CORI, National SORI, Driving Record Authorization and DCF Background Check

AA/EOE