Family Support Worker

Jobtailor

Ottumwa (IA)

On-site

USD 42,000 - 62,000

Full time

4 days ago

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Job summary

Jobtailor is seeking a Home Visitor to provide in-home, family-centered services to support families in Ottumwa, IA. The role emphasizes strength-based assessments, relationship-building, and daily coordination with program partners.

The ideal candidate will hold an associate or bachelor’s degree in a related field and demonstrate experience with children and families, plus needed certifications. This is a field-based, full-time position requiring reliable transportation.

Qualifications

Associate degree in early childhood, Education, Social Work, Family Services, or related field with 5 years’ experience OR bachelor’s degree with 2 years’ experience.
Healthy Families America Certification must be completed within 6 months of employment.
National Certification Exam for Home Visitors must be passed within 1 year of employment.
Moderate computer knowledge and ability to enter documentation into databases.
Ability to drive, stand, walk, climb stairs, crouch, sit, and lift up to 20 pounds.

Responsibilities

Initiate and maintain regular, potentially long-term contact and support with families up to five years.
Provide in-home, family-centered services and visits lasting at least one hour.
Conduct home visits, assessments, and screenings per Healthy Families America model.
Establish trusting relationships and strengthen parent-child relationships and parenting skills.
Refer families to programs and agencies and help improve home environments and support systems.
Recruit and enroll families to maintain full caseload capacity.
Collect and submit data for monthly and annual reports.
Plan and conduct monthly group socialization activities.
Develop partnerships with providers and represent Sieda and the MIECHV program.

Skills

Communication skills

Relationship building

Cultural competence

Team collaboration

Data entry

Education

Associate degree in early childhood or related field

Bachelor’s degree in related field

Tools

Google Applications

Microsoft Software

Zoom

Google Meet

Webex

Agency Databases

Job description

Initiate and maintain regular, potentially long-term contact and support with families for up to five years
Provide primarily in-home, family-centered, strength-based services and visits lasting at least one hour
Conduct home visits, assessments, and screenings according to the Healthy Families America model
Establish trusting relationships and strengthen parent-child relationships and parenting skills
Help families improve home environments, support systems, problem-solving, self-advocacy, and family stability
Establish family goals and plans, identify needs and barriers, and refer families to programs and agencies
Provide trauma-informed, culturally competent services and support safety
Teach nurturing and effective behavior-management techniques
Educate expecting parents about prenatal health and development
Connect families with health, nutrition, mental health, transportation, special-needs, and other resources
Recruit and enroll families to maintain full caseload capacity
Attend supervision and monthly staff meetings
Collect and submit data for monthly and annual reports
Communicate pertinent information to the MIECHV Program Manager and/or Economic and Family Support Services Director
Self-schedule tasks and visits within program timeframes
Plan and conduct monthly group socialization activities
Observe, record, and plan for children’s and families’ needs
Develop partnerships with providers and represent Sieda and the MIECHV program
Ensure enrolled preschool children receive needed health, dental, nutrition, mental health, and preventive services

Requirements

Associate degree in early childhood, Education, Social Work, Family Services, or related field from an accredited college or university and 5 years’ experience working with children and/or families; OR bachelor’s degree in a related field from an accredited four-year college or university and 2 years’ experience working with children and/or families
Healthy Families America Certification must be completed within the first 6 months of employment or as soon as offered by HFA
National Certification Exam for Home Visitors must be passed and certification obtained within 1 year of employment
Staff with an AA must begin working toward a BA after the first year, with the BA completed within 4 years of employment start
Obtain required training and background checks within required timeframes
Moderate computer knowledge and experience
Ability to enter documentation and data into agency/funder/model databases
Ability to use Google and Microsoft software applications with minimal training
Ability to schedule and participate in virtual meetings using Zoom, Google Meet, Webex, or similar platforms
Ability to maintain and operate a laptop computer and agency‑issued cell phone
Ability to communicate effectively one‑on‑one and in groups, read and interpret program documents, and write accurate documentation
Ability to define barriers, collect data, establish facts, draw valid conclusions, and follow policies/procedures
Ability to drive, stand, walk, climb stairs, crouch, sit, and occasionally lift or move 20 pounds

Core Competencies

Demonstrates expertise in providing family‑centered, strength‑based services, including conducting assessments and home visits according to the Healthy Families America model. Proficient in establishing trusting relationships, setting family goals, and connecting families with essential resources while maintaining effective communication and documentation.

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