Family Support Worker

Montgomery County PA; Norristown (Montgomery County); Vor Ort; USD 36.000 - 48.000; Vollzeit

Zusammenfassung

Montgomery County PA is seeking a para-professional social service support staff member to assist Casework staff with daily operations and client interactions. The role involves extensive travel across Montgomery County and nearby areas, working directly with clients, families, and children in community settings.

Responsibilities include transporting clients, supervising visits and specimen collections, delivering family‑focused services, documenting observations, and supporting caseworkers in

Qualifikationen

• Requires Pennsylvania residency.
• Background clearances for Child Abuse, Criminal History and FBI are required.
• Must have own automobile and PA driver's license.
• Experience in family services or casework helpful.
• Ability to interact professionally with staff, clients and children.

Aufgaben

• Transport clients and materials to sites throughout Montgomery and surrounding counties.
• Supervise clients during required specimen collection and ensure proper routing.
• Supervise children at appointment sites in community locations.
• Provide family‑oriented social services and parent education as needed.
• Evaluate client families via observation of parents, home, and child care needs.
• Supervise safety of child clients during office visits, family visits, and shelter delays.
• Document client observations and case information in OCY information system.
• Assist Caseworker with goals and tasks for caseload families.
• Transport children to and from school from foster homes when needed.
• Perform other duties as assigned.

Kenntnisse

Communication skills

Driver's license

Transportation duties

Basic computer skills

Interpersonal skills

Client interaction

Ausbildung

Associate's degree in human services

High school diploma with 3 years public contact experience

Equivalent combination of experience and training

Jobbeschreibung

This employee is a member of a para-professional social service support unit who reports to the unit Coordinator. P rimary responsibilities include providing supportive services for Casework staff in the agency and a high level of interaction with staff, clients and client children. Daily travel and transportation can be expected. Some out-of-County travel will be required.

• Transportation of clients and materials to sites throughout Montgomery and surrounding counties
• Must have own means of transportation;
• Supervision of clients during necessary specimen collection(s) ensuring appropriate routing of specimen;
• Provides supervision for children at appointment sites in community locations;
• Provides family-oriented social services to children and families, through parent education in areas of family and home management as needed;
• Conducts evaluation of client families through observation of parents, home and care of children, including individual child needs;
• Supervises care and safety of child clients when they have need to spend time in office, including scheduled family visits and emergency situations when children are awaiting shelter placement;
• Provides client observation documentation and case-related documentation as needed in OCY information system;
• Assists Caseworker with duties related to goals, needs and objectives of caseload families;
• Transports children to and from school from foster homes when needed;
• Other duties as assigned.

• Good written and verbal communication skills.
• Knowledge of basic computer skills including ability to use tablets, lap tops and cell phone devices.
• Familiarity with community resources helpful.
• Knowledge of basic child care, simple first aid and accident prevention.
• Ability to establish and maintain working relationships with clients, agency staff and other professionals.
• Knowledge of basic home management, safety and budgeting.
• Knowledge of standard driving safe and PA vehicle laws and regulations.
• Pennsylvania residency is a requirement for this position.

MINIMUM EXPERIENCE AND TRAINING:

• An associate's degree in human services, sociology, social welfare, psychology, gerontology, criminal justice, or other related course work, and one year of experience in a human services agency; or Graduation from high school, or its equivalency, and three years of experience in public contact work in a human services agency which includes one year of experience in interviewing and obtaining information; or Any equivalent combination of experience and training.
• This position is subject to mandates requiring Child Abuse, Criminal History, and FBI Clearances for employment.
• Pennsylvania residency is a requirement for this position.

EQUIPMENT NEEDED:

Must have automobile in good working condition with Pennsylvania driver’s license and adequate insurance coverage.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Both office and field work is required. Field environment includes travel, hot and cold temperatures, and household obstacles.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. The noise level in the work environment is usually moderate.

If you are contacted for an interview and need accommodations for the interview due to aDisability, please advise the interviewer of the accommodations you require well in advance of the scheduled date.

EQUAL OPPORTUNITY EMPLOYER