Family Support Worker

Youth-and-Family-Alternatives; Brooksville (FL); On-site; USD 28,000 - 40,000; Full time

Job summary

Youth-and-Family-Alternatives in Brooksville, FL seeks a Family Support Worker to provide transportation and support services for children in the CBC program. This field-based role requires coordination with the case management team to ensure safe, timely mobility and access to services.

Entry-level position under supervision, emphasizing trauma-informed care, cultural sensitivity, and respectful, confidential delivery of services to families.

Qualifications

• High School diploma or GED required; an Associate Degree is preferred.
• Minimum four years of driving history with a clean driving record.
• Willing to submit to and pass a Level II Background Screening and Drug Urinalysis.
• Experience in Human Services or childcare is preferred.

Responsibilities

• Provide transportation for children in the CBC program.
• Assist the case management team with support services.
• Communicate effectively, both verbally and in writing.
• Be patient and able to communicate well with children and parents.
• Be culturally sensitive and maintain a positive attitude.
• Stay organized and manage time efficiently.
• Supervise children during transport and visitations.
• Maintain and submit vehicle paperwork on time.
• Coordinate on-call transport as needed.

Skills

Communication

Time management

Teamwork

Patience

Cultural sensitivity

Safe driving

Education

High School diploma/GED

Associate degree preferred

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Family Support Worker

Case Management RFT Manual Labor Case Management Hernando + Citrus, Brooksville, FL, US

POSITION SUMMARY: NOTE: Listed as “Remote” due to system limitations. The role is field-based/in-person, not work-from-home.

This is an entry level position under the direct supervision of program management to provide transportation for children in the Community Based Care (CBC) program and to assist the case management team.

In addition to the duties and requirements listed below, YFA expects employees to be committed to incorporating principles of trauma-informed care in all areas of service delivery. Commitment to these principles is demonstrated through active participation in agency-required training, use of trauma-informed practices, and understanding that trauma-informed environments require cultural sensitivity and an emphasis on a safe and respectful environment for all.

WHAT YOU WILL DO:

• Provide transportation for children in the CBC program.
• Assist the case management team with support services.
• Communicate effectively, both verbally and in writing.
• Be patient, and able to communicate well with children and parents.
• Be open-minded, culturally sensitive, and maintain a positive attitude.
• Stay organized, observant, and manage time efficiently.
• Hold a valid Florida driver’s license with at least four (4) years driving experience, pass Motor Vehicle Report (MVR) check with no moving violations, and be able to maintain personal vehicle liability insurance.
• Use personal vehicle when required.
• Arrive on time and ready to work.
• Follow EEO compliance and respect workplace dignity.
• Work well in a team and take direction from supervisors.
• Uphold FYA core values and mission.
• Supervise children during transport and visitations.
• Maintain and submit vehicle paperwork on time.
• Coordinate on-call transport as needed.
• Ensure car seat safety and provide training when necessary.
• Build positive relationships with children and families.
• Complete service documentation promptly.
• Attend meetings and sessions as directed.
• Trained and authorized to access protected health information.
• Maintain client confidentiality and follow ethical practices.
• Use Microsoft Office, including Outlook Calendar.
• Practice safe driving and avoid traffic violations.
• Complete required training on time.
• Perform other tasks as needed to ensure client services.

REQUIREMENTS:

Education & Experience:

• High School diploma/GED required. Associate Degree preferred.
• Experience in Human Services or childcare preferred.
• Minimum Four years of driving history.
• Clean driving record with no moving violations
• Willing to submit to and pass a Level II Background Screening and Drug Urinalysis.

Physical Requirements:

• Ability to safely drive youth passengers
• Ability to maintain sitting position for at least 1/2 of business day
• Ability to occasionally move/lift up to 25 pounds