Family Support Specialist — In-Home & Virtual Coach

USpireND; Grand Forks (ND); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Retirement Plan

Paid Time Off and Holidays

Job summary

USpireND's Healthy Families program in Grand Forks seeks a Family Support Specialist to build trusting relationships with families, visit them in homes or virtually, and support positive home environments.

Using a strengths-based approach, you will strengthen parent-child attachments, improve parenting skills, teach problem solving, and help reduce family stress. This role offers growth within the organization, competitive benefits, and the chance to make a tangible difference in the community.

Qualifications

• Associate degree and three years of related experience; or bachelor’s degree in a related field: human services, psychology, sociology, social work, etc.
• Valid driver’s license, acceptable driving record, ability to maintain reliable transportation, and proof of insurance for the vehicle
• Successfully pass a criminal background check and drug screening
• Minimum qualifications require a high school diploma or GED, and 2+ years of related experience.
• Knowledge of community resources
• Knowledge of infant and child development along with parent‑child attachment principles
• Open to reflective practices
• Work with culturally diverse families with humility, accepting individual differences
• Excellent communication skills, verbal and written
• Proficient in the use of computers; knowledge of Microsoft Office applications
• Networking skills to build relationships with staff and community partners
• Always maintain a professional manner with clients and in the community
• Commitment to agency values and mission
• Ability to motivate and coach
• Ability to work independently and as part of a team
• Effective time management skills and ability to prioritize duties
• Effective and timely entry on data and case notes

Responsibilities

• Build trusting relationships with families based on the Healthy Families America model.
• Visit families virtually, in their homes or other established location to provide support.
• Establish positive home environments and promote strong attachments through parent–child relationships.
• Strengthen parenting skills, teach effective problem solving and reduce family stress.

Skills

Communication skills

Verbal communication

Written communication

Time management

Independent work

Teamwork

Community resources knowledge

Education

Associate degree + 3 years related experience

Bachelor’s degree in a related field

Tools

Microsoft Office

Job description

USpireND's Healthy Families program in Grand Forks seeks a Family Support Specialist to build trusting relationships with families, visit them in homes or virtually, and support positive home environments.

Using a strengths-based approach, you will strengthen parent-child attachments, improve parenting skills, teach problem solving, and help reduce family stress. This role offers growth within the organization, competitive benefits, and the chance to make a tangible difference in the community.