Family Support Specialist - FT

Rise Services, Inc.; Mesa (AZ); Hybrid; USD 36,000 - 54,000; Full time

Benefits offered by this job

Vacation and sick accruals

Medical, dental, vision coverage

403(b) retirement plan with employer

Job summary

Rise Services, Inc. is hiring full-time or part-time Family Support Specialists to serve Maricopa County clients. This remote role includes occasional in-office work from our Maricopa, AZ office and delivers in-home services using evidence-based models and case management.

A Bachelor's degree is required, along with strong written and verbal communication. Travel across the county is extensive, with evenings/weekends as needed. We offer excellent benefits and an equal opportunity workplace.

Qualifications

• Must have a minimum of a Bachelor's level degree with related work experience working with family dynamics.
• Education and/or experience related to the service provided, including the ability to relate to families of varied lifestyles, backgrounds, and ethnicities.
• Must have verbal and written communication skills adequate to the specific task and to communicate clearly in writing.
• Ability to write and review assessments and maintain documentation.
• Language ability may be required to meet needs of people receiving support.
• Knowledge of Microsoft Office and Google Workspace tools.
• Must be able to work flexible hours and travel as needed.
• Occasional evening hours may be required and background checks and drug testing will be performed.

Responsibilities

• Provide short term coordination of services and resources based on family needs.
• Meet with families regularly to address issues using evidence-based curriculum and community resources.
• Support families with case management and collaboration with Team Lead.
• Ensure contract timelines are met including weekly progress notes and tasks.
• Be flexible to meet client schedules, including evenings and weekends; extensive travel.

Skills

Communication skills

Verbal and written communication

Flexible hours

Travel ready

Reading comprehension

Education

Bachelor's degree

Tools

Microsoft Office

Google Workspace

Job description

RISE is an innovative human services network originally established in 1987 for the purpose of moving individuals living in institutions into family settings. Since that time, services have grown to support children, adults, and families with a variety of needs across multiple states that include residential settings, day programs, employment assistance, managed care, and home and community based services. Since inception, our purpose and mission has remained constant. We create opportunities for and with the people we serve, their families, and for the men and women who work in the direct care profession.

Our mission is to create opportunities for and with people. This encompasses not only individuals and families for whom we provide services and supports to, but also employees and stakeholders. We believe in the individuals, families and employees who are part of our organization and that opportunities can and should be created through all of our actions.

RISE is hiring full time and/or part time Family Support Specialists for Maricopa county clients. This is a remote position with occasional in office work out of our Maricopa, AZ office, This position delivers the Family Connections and Nurturing Parenting Programs using evidence-based models, in-home case management and supportive services to families based on the needs, concerns, and/or stressors identified by Arizona Department of Child Services (ADCS) and the Family in order to enhance protective capacities and factors within the home to stabilize and preserve the home environment through behavioral changes by the parent/caregiver through the implementation of the RISE Services Inc. mission, vision, and values and compliance with all company and state regulations and policies.

Job Responsibilities:

• Provide short term, time-limited coordination of services and resources to all assigned families based on the needs, concerns and stressors of the child(ren) and the family, and enhance the protective capacities or strengthen the protective factors identified and outlined by ADCS
• Meet with families based on contract requirements and their needs (weekly, monthly) to address and resolve issues or concerns, using evidence-based curriculum and community resources including but not limited to: nutrition and home management, communication and negotiation skills, child development, education on safe sleep, systems of support
• Accepts responsibility for cases assigned by the Team Lead. Works collaboratively with the Team Lead to support and assist the family in reaching positive outcomes
• Ensure contract timelines are met including weekly progress notes, and all other assigned tasks
• Be flexible to meet the needs of the families served, including evenings and weekends; accepts emergency phone responsibility when assigned. Extensive travel around the assigned county or metro area is required

Qualifications

• Must have a minimum of a Bachelors level degree with related work experience working with family dynamics
• Education and/or experience related to the service provided, including the ability to relate to families of varied lifestyles, backgrounds, and ethnicities; including experience with cultural diversity, assessing a familys strengths and weaknesses, knowledge of child abuse, neglect and child development, and a working knowledge of the Department of Child Safety
• Must have verbal and written communication skills adequate to the specific job task required and communicate effectively in individual or group situations including demonstrating listening skills; must be able to communicate effectively in writing using accurate grammatical form; must be able to read and interpret written information; and must be able to communicate with multiple customers including the people receiving support, advisors, state personnel (ADCS) and others
• Ability to write and review assessments, maintain accurate documentation, and interpret policies and state Family Preservation regulations
• Language ability (other than English) may be required to meet specific needs of people receiving support
• Appropriate telephone etiquette and skills required along with utilization of personal cell phone
• Knowledge of Microsoft Office software, Google Workspace and Google Suite
• Ability to work flexible hours and travel as needed
• Occasional evening hours will be required to accommodate clients' schedules
• Must be able to obtain a clear pre-employment drug test result, as well as clear random annual drug testing resultsMust obtain satisfactory background check and a Level One Fingerprint Clearance Card (Must clear an Arizona Central Registry check; have not been placed on probation or parole for the last ten (10) years from present date; and/or have no civil, criminal, or juvenile restraining orders within the last ten (10) years from present date)
• Must have reliable transportation that passes RISE random vehicle inspections; possess valid car insurance and registration and a valid Arizona driver's license that has not been suspended or revoke within the last three (3) years from present date

This position offers excellent benefits that includes vacation and sick accruals, medical, dental, vision, STD, LTD, FSA, and a 403(b) retirement plan with an employer contribution.

RISE is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.