Family Support Specialist - FT

Rise Family; Mesa (AZ); Hybrid; USD 30,000 - 32,000; Full time

Benefits offered by this job

Vacation accruals

Sick accruals

Medical insurance

Dental insurance

Vision insurance

STD

LTD

FSA

403(b) retirement

Job summary

RISE is hiring full-time and/or part-time Family Support Specialists for Maricopa County clients. This remote position with occasional in-office work delivers the Family Connections and Nurturing Parenting Programs using evidence-based models, in-home case management and supportive services to families based on ADCS guidance.

Responsibilities include coordinating services, meeting families regularly, documenting progress, and ensuring contract timelines while adapting to client needs, including

Qualifications

• Must have a minimum of a Bachelor’s degree with related work experience
• Education and/or experience related to the service provided
• Must have verbal and written communication skills
• Ability to write and review assessments, maintain documentation
• Language ability may be required
• Telephone etiquette and skills
• Knowledge of Microsoft Office, Google Workspace and Google Suite
• Ability to work flexible hours and travel as needed
• Occasional evening hours may be required
• Must obtain background check and fingerprint clearance
• Must have reliable transportation and valid AZ driver's license

Responsibilities

• Provide short term, time-limited coordination of services for assigned families
• Meet with families regularly to address issues using evidence-based curriculum
• Work with Team Lead to support families in achieving positive outcomes
• Ensure contract timelines with progress notes and tasks
• Be flexible to meet families' needs, including evenings and weekends; travel extensively within county

Skills

Verbal and written communication

Documentation and assessments

Flexibility and travel

Phone etiquette

Microsoft Office

Google Workspace

Google Suite

Work hours flexibility

Background check readiness

Arizona driver license

Education

Bachelor's degree

Tools

Microsoft Office

Google Workspace

Google Suite

Job description

Job Details

Job Location: Mesa, AZ - Mesa, AZ 85206

Position Type: Full Time

Education Level: Bachelors Degree in Related Field

Salary Range: $22.00 - $23.00

Hourly

Travel Percentage: Up to 50%

Job Shift: Any

Job Category: Nonprofit - Social Services

RISE is an innovative human services network originally established in 1987 for the purpose of moving individuals living in institutions into family settings. Since that time, services have grown to support children, adults, and families with a variety of needs across multiple states that include residential settings, day programs, employment assistance, managed care, and home and community based services. Since inception, our purpose and mission has remained constant. We create opportunities for and with the people we serve, their families, and for the men and women who work in the direct care profession.

Our mission is to create opportunities for and with people. This encompasses not only individuals and families for whom we provide services and supports to, but also employees and stakeholders. We believe in the individuals, families and employees who are part of our organization and that opportunities can and should be created through all of our actions.

RISE is hiring full time and/or part time Family Support Specialists for Maricopa county clients. This is a remote position with occasional in office work out of our Maricopa, AZ office. This position delivers the Family Connections and Nurturing Parenting Programs using evidence-based models, in-home case management and supportive services to families based on the needs, concerns, and/or stressors identified by Arizona Department of Child Services (ADCS) and the Family in order to enhance protective capacities and factors within the home to stabilize and preserve the home environment through behavioral changes by the parent/caregiver through the implementation of the RISE Services Inc. mission, vision, and values and compliance with all company and state regulations and policies.

Job Responsibilities

• Provide short term, time-limited coordination of services and resources to all assigned families based on the needs, concerns and stressors of the child(ren) and the family, and enhance the protective capacities or strengthen the protective factors identified and outlined by ADCS
• Meet with families based on contract requirements and their needs (weekly, monthly) to address and resolve issues or concerns, using evidence-based curriculum and community resources including but not limited to: nutrition and home management, communication and negotiation skills, child development, education on safe sleep, systems of support
• Accepts responsibility for cases assigned by the Team Lead. Works collaboratively with the Team Lead to support and assist the family in reaching positive outcomes
• Ensure contract timelines are met including weekly progress notes, and all other assigned tasks
• Be flexible to meet the needs of the families served, including evenings and weekends; accepts emergency phone responsibility when assigned. Extensive travel around the assigned county or metro area is required

Qualifications

• Must have a minimum of a Bachelors level degree with related work experience working with family dynamics
• Education and/or experience related to the service provided, including the ability to relate to families of varied lifestyles, backgrounds, and ethnicities; including experience with cultural diversity, assessing a familys strengths and weaknesses, knowledge of child abuse, neglect and child development, and a working knowledge of the Department of Child Safety
• Must have verbal and written communication skills adequate to the specific job task required and communicate effectively in individual or group situations including demonstrating listening skills; must be able to communicate effectively in writing using accurate grammatical form; must be able to read and interpret written information; and must be able to communicate with multiple customers including the people receiving support, advisors, state personnel (ADCS) and others
• Ability to write and review assessments, maintain accurate documentation, and interpret policies and state Family Preservation regulations
• Language ability (other than English) may be required to meet specific needs of people receiving support
• Appropriate telephone etiquette and skills required along with utilization of personal cell phone
• Knowledge of Microsoft Office software, Google Workspace and Google Suite
• Ability to work flexible hours and travel as needed
• Occasional evening hours will be required to accommodate clients' schedules
• Must be able to obtain a clear pre-employment drug test result, as well as clear random annual drug testing results
• Must obtain satisfactory background check and a Level One Fingerprint Clearance Card (Must clear an Arizona Central Registry check; have not been placed on probation or parole for the last ten (10) years from present date; and/or have no civil, criminal, or juvenile restraining orders within the last ten (10) years from present date)
• Must have reliable transportation that passes RISE random vehicle inspections; possess valid car insurance and registration and a valid Arizona driver's license that has not been suspended or revoke within the last three (3) years from present date

Benefits

• This position offers excellent benefits that includes vacation and sick accruals, medical, dental, vision, STD, LTD, FSA, and a 403(b) retirement plan with an employer contribution.

If you require reasonable accommodation for any part of the application process or hiring process, please submit your request through one of the following methods listed below:

DISABILITY ACCOMMODATION REQUESTS ONLY

(a) Dedicated fax [phone]

(b) Dedicated email [e-mail] DISABILITY ACCOMMODATION REQUESTS ONLY

(c) US mail - 4554 E Inverness Ave Mesa, AZ 85206- Attn Human Resources

(d) Dedicated phone [phone] Option 1 (Employment Opportunities)

RISE is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.