Family Support Specialist - Family Center - E/O Sat

Samaritas; Westland (MI); On-site; USD 25,000 - 30,000; Full time

Job summary

Samaritas is seeking a Family Support Specialist at the Family Center in Westland, MI. The role covers direct care, resident support, and ensuring a safe, compassionate environment for families navigating life challenges.

You will assist with daily living activities, document observations, and connect individuals with community resources, while maintaining a respectful, supportive presence for clients and staff.

Qualifications

• Training or coursework in Social Work, Human Services, or related field preferred.
• At least 1 year of experience in direct care, residential services, or community-based programs preferred.
• Ability to adapt to an ever-changing environment with professionalism and compassion.

Responsibilities

• Direct Care & Resident Support: assist families with daily living activities and maintain a welcoming environment.
• Monitoring & Safety: observe behavior, de-escalate situations, report concerns to leadership.

Skills

Empathy

Communication

Problem-solving

Adaptability

Teamwork

Education

Social Work / Human Services coursework

Job description

Are you ready for new challenges and new opportunities?

Join our team!

Current job opportunities are posted here as they become available.

Subscribe to our RSS feeds to receive instant updates as new positions become available.

Family Support Specialist - Family Center - E/O Sat

Location: Westland, Michigan
Schedule: 7:00 am - 3:30 pm ~ every other Saturday
Pay: $19.00 per hour

Support Families in Transition. Lead with Compassion.

Are you someone who leads with empathy and thrives in a dynamic, hands-on environment? Join Samaritas as a Family Support Specialist, where no two days are the same—and every day makes a difference.

In this role, you’ll provide direct support to families navigating challenging life situations. From assisting with daily living needs to de-escalating difficult moments, you’ll be a steady, compassionate presence for individuals working toward stability and independence.

Why Samaritas?

Samaritas is a Michigan-based, faith-driven human services organization committed to empowering individuals and building stronger communities. We meet people where they are—without judgment—and walk alongside them toward a better future.

What You’ll Do

Direct Care & Resident Support

• Assist families with daily living activities based on individual service plans
• Support residents with hygiene, meals, and maintaining a safe, clean-living space
• Prepare rooms for new residents and help maintain a welcoming environment

Monitoring & Safety

• Observe and document resident behavior and daily activity
• Respond to and help de-escalate challenging situations
• Report incidents and concerns to leadership in a timely manner

Medication & Documentation

• Assist with medication administration in accordance with policies
• Maintain accurate documentation of services, activities, and observations

Intake & Resource Support

• Assist with intake processes, including phone and walk-in inquiries
• Connect individuals to community resources and support services

Housekeeping & Facility Support

• Perform light housekeeping duties, including cleaning resident rooms and shared spaces
• Support kitchen operations, including meal prep and cleanup

Team Support

• Serve as a mentor to new staff and assist with onboarding and training
• Collaborate with team members to ensure quality care and program success

What You Bring

• Training or coursework in Social Work, Human Services, or related field preferred
• At least 1 year of experience in direct care, residential services, or community-based programs preferred
• Ability to adapt to an ever-changing environment with professionalism and compassion
• Strong communication, observation, and problem-solving skills
• Commitment to treating all individuals with dignity and respect

Additional Requirements

• Must obtain and maintain Food Handler’s Basic Certification
• Ability to work assigned afternoon/evening shifts and weekend schedule

Why This Role Matters

You’ll be a consistent source of support for individuals during times of uncertainty—helping create stability, safety, and a sense of belonging when it’s needed most.

Make an Impact That Matters

If you’re ready for meaningful, hands-on work where your compassion and flexibility shine, we’d love to connect.

#directcare #homeless #socialwork #casework #residential #humanservices #westlandjobs