Family Support Specialist

One Southern Indiana; Jeffersonville (IN); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Medical

Dental

Vision

STD

LTD - company paid

Life Insurance - company paid

Employee Assistance Program - company

Accident & Critical Illness

401k - employer match

Paid Vacation

Paid Sick Time

Paid Personal Days

Paid Holidays

Cell phone reimbursement stipend

Job summary

New Hope Services (NHS) in Southern Indiana is seeking a Family Support Specialist to provide in-home support for families, focusing on child development, parenting skills, and crisis management. The role includes ensuring a high rate of scheduled visits and coordinating transportation for Healthy Families services.

Candidates should have a high school diploma (CHEA-approved degrees in Education or Social Services preferred) and be comfortable working with diverse populations.

Qualifications

• Ability to work a flexible schedule.
• Demonstrate sound judgement in the moment.
• Desire to support and establish trusting relationships with families.
• Knowledge of infant and child development.
• Experience working with culturally diverse populations.
• Open to reflective practice and supervision.
• Must possess a valid state driver’s license and reliable vehicle.

Responsibilities

• Provide support to parents during home visits on child development, parenting, stress management, crisis management, and childcare.
• Ensure enrolled clients receive at least 75% of scheduled home visits based on service level criteria.
• Provide transportation to families for Healthy Families services as needed.
• Enter home visit data weekly into the HFI database and maintain records.
• Complete Family Goal Plans and developmental screenings per guidelines.
• Refer families to appropriate community resources and follow up on outcomes.
• Link families to medical providers and ensure immunizations and well-child visits.
• Attend required team meetings, supervision, and trainings.

Skills

Flexibility

Judgement

Relationship building

Infant development

Cultural sensitivity

Reflective practice

Driver's license

Education

High School Diploma or equivalent

CHEA-approved degree in Education or Social Services

Job description

New Hope Services (NHS) is proudly celebrating 65 years of service to Southern Indiana and our extended service area. NHS has built the capacity to provide a full continuum of human services from child and family support through ability services. Our unique expertise in developing affordable housing allows us to also partner with the communities we serve to have an even greater positive economic and community development impact.

SERVING

Ripley, Dearborn, Ohio and Switzerland counties with office in Osgood

COMPENSATION:

• $17.00 per hour
• Full benefits (eligible 1st day of the month following 30 days of employment)

ESSENTIAL DUTIES:

Family Support Specialist

• Provide support to parents during home visits in areas such as: child development, parenting, stress management, crisis management, childcare, effects of child abuse and neglect
• Ensure that enrolled clients receive at least 75% of the home visits they are scheduled to receive based upon level of service criteria
• Provide transportation to families, as needed, for Healthy Families related services
• Documentation Responsibilities
  • Enter information regarding home visits on a weekly basis into the HFI database
  • Maintain all contact records and necessary paperwork
  • Complete Family Goal Plans with families
  • Perform Developmental Screenings in a timely manner, consistent with Healthy Families guidelines
  • Refer and link families to appropriate community resources
  • Complete screenings with families as applicable. Provide appropriate follow up support and referral, based on outcomes of the screening.
  • Ensure that families are linked to a medical provider and that children are completing basic immunizations and attending well child visits
• Be willing to respond for emergency needs of clients
• Attend all required Monthly Healthy Families Team Meetings
• Carry a caseload that meets the standards for Healthy Families Indiana
• Schedule and attend weekly supervision 2 hours for staff working 35 hours or more per week
• Attend training as assigned

QUALIFICATIONS:

• Ability to work a flexible schedule
• Demonstrate sound judgement in the moment
• Desire to support, strengthen, and establish trusting relationship with families who are pregnant and/or parenting young children
• Knowledge of infant and child development
• Experience and willingness to work with the culturally diverse populations that are present among the site’s target population
• Open to reflective practice (i.e. has capacity for introspection, communicates awareness of self in relation to others, recognizes value of supervision, etc.)
• Must possess a valid state driver’s license, proof of insurance coverage per company policy, and have a vehicle that is reliable for transportation of consumers

EDUCATION/YEARS OF EXPERIENCE:

• High School Diploma or equivalent required; Associate’s or Bachelor’s degree, Council for Higher Education Accreditation (CHEA) approved,in Education or Social Services field such as Sociology, Psychology, Social Work or other degrees deemed applicable in accordance with established service standards preferred
• Two years professional experience with children and families preferred

Benefits

• Medical
• Dental
• Vision
• STD
• LTD - company paid
• Life Insurance - company paid
• Employee Assistance Program - company paid
• Accident & Critical Illness
• 401k - annual company match (% varies)
• Paid Vacation, Paid Sick Time, Paid Personal Days, Paid Holidays
• Cell phone reimbursement stipend

*Equal Opportunity Employer