Family Support Specialist

HealthNet, Inc.; Indianapolis (IN); Hybrid; USD 40,000 - 70,000; Full time

Job summary

An established community health organization is seeking a dedicated Family Support Specialist to assist families in achieving their goals and fostering healthy development. This role involves providing emotional support, informal counseling, and connecting families with essential community resources. The ideal candidate will have a passion for serving diverse communities and the ability to build nurturing relationships. With a hybrid work environment, this position offers flexibility while ensuring impactful engagement with families both in-person and virtually. Join a mission-driven team committed to making a difference in the lives of families.

Benefits

Medical, Dental, and Vision Plan

401k Match

Paid Time Off (23 days)

Tuition Reimbursement

Wellness Programs

Flexible Spending Account

Mileage Reimbursement

Short-Term & Long-Term Disability

Life Insurance, AD&D

Employee Referral program

Qualifications

• Experience in related area required.
• Knowledge of basic counseling skills and early child development.

Responsibilities

• Provide emotional support and informal counseling to families.
• Engage in problem-solving to address clients' issues.
• Document interventions accurately and timely.

Skills

Informal counseling skills

Culturally sensitive communication

Passion for serving Latinx families

Ability to establish nurturing relationships

Reliable transportation

Education

Bachelor's degree

Job description

Description

Healthy Families' Program

Fair Labor Standards Act Classification: Non-Exempt

West Health Center - 6029 West 10th Street, Indianapolis, IN 46224

What you’ll do as a Family Support Specialist at HealthNet:

The Family Support Specialist is responsible for assisting growing families in establishing and achieving goals, as well as the assessment of the normal growth and development of the family. The Family Support Specialist position is responsible for initiating and maintaining regular weekly and long-term (up to three years) contact and support with families.

• Provide emotional support to parents, informal counseling and role modeling of family relationships, communication skills, life coping skills and linkage to other needed community resources.
• Engage in problem solving approach to clients' issues.
• Assist parents in improving their skills to optimize the home environment.
• Provide accurate and timely documentation on interventions with families.

When/Where you’ll work as a Family Support Specialist at HealthNet:

• Healthy Families office located at West Health Center
• Full-Time
• Monday-Friday
• Hybrid work environment
• Work in the office, at home
• Meet with families in person and virtually.
• First 30 days of employment in person for training.
• Meet at least once a month in person with families.
• Reside within Indianapolis area, Marion County, or surrounding counties preferred.

Diversity & Inclusion

• We commit to fostering a diverse, inclusive, and equitable work environment, where all employees, whatever their gender, race, ethnicity, national origin, age, sexual orientation or identity, education, or disability, feels valued and respected.
• We take a nondiscriminatory approach and provides equal opportunity for employment and advancement in respective departments, programs, and worksites.
• We strive to respect and value diverse life experiences and heritages and ensures that all voices are valued and heard.
• We pledge to modeling diversity and inclusion and to maintaining an inclusive environment with equitable treatment for all.

Job responsibilities listed above is a summary and does not include other tasks requested by supervisor or clinic manager.

Who is HealthNet?

https://www.indyhealthnet.org/

HealthNet is a nonprofit 501 (c) (3) organization of community-based health centers located in Indianapolis and Bloomington, IN Since 1968, HealthNet has improved the health status of the neighborhoods it serves by making quality health services accessible to everyone. HealthNet annually provides affordable health care to more than 61,000 individuals through its network of 9 primary care health centers 5 dental clinics, 9 school-based clinics, a mobile health unit, and additional support services. HealthNet’s mission is to improve lives with compassionate health care and support services, regardless of ability to pay.

Requirements

(Please, consider applying if you do not meet the list of criteria below. We would love to engage for other possible opportunities or explore your areas of skill a little deeper)

What you’ll need as a Family Support Specialist at HealthNet:

• Currently not sponsoring work visa.
• Bachelor's degree preferred.
• Experience in related area required.
• Knowledge and ability to learn and apply basic counseling skills.
• Familiarity with parent-child interaction and early child development.

SET YOURSELF APART: Preferred Qualifications

• Over one year of experience working in a family support program or similar supportive program.
• Experience in successfully raising/working with infants and young children.
• Bilingual in Spanish highly preferred

The skills you’ll bring as a Family Support Specialist at HealthNet:

• Informal counselling skills.
• Passion in serving Latinx families.
• Motivated, determined, and interest in growing knowledge in the Healthy Families program.
• Believes in and is comfortable advocating for nurturing; positive discipline of children.
• Appreciation for a diverse work environment and team.
• Ability to work with culturally diverse communities and families with the ability to be culturally sensitive and appropriate.
• Ability to establish nurturing and trusting relationships with parents and other caregivers.
• Ability to maintain personal boundaries while providing services.
• Reliable transportation required.

Physical Requirement:

• Able to be involved in degrees of prolonged standing, walking, sitting, bending, squatting, and stooping; as well as abilities of repeated bending, stooping, and squatting.
• Able to lift, push, and/or pull equipment, light to moderately heavy weight up to 20-30 pounds is a necessary function of this position.
• Able to perform duties during periods of varied and/or prolonged work hours.
• Will be exposed to all patient elements.
• Must be able to read, write, hear, and communicate effectively in the English language by both orally and written.

Why work for HealthNet?

• Competitive Compensation
• Medical, Dental, and Vision Plan
• Short-Term & Long-Term Disability
• Health Savings Account & Difference Card Available within certain medical plans
• Flexible Spending Account
• Life Insurance, AD&D
• Group Accident, Critical Illness & Hospital Indemnity
• Domestic Partner Leave
• Wellness Programs
• 401k Match
• Paid Time Off (23 days) accumulates at start of employment and available to use.
• Tuition Reimbursement
• Employee Referral program
• Mileage Reimbursement

EQUAL EMPLOYMENT OPPORTUNITY:

HealthNet is an Equal Employment Opportunity Employer and employment decisions are made without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, or any other category protected by federal, state, or local law.