Family Support Specialist

Centerstone of Florida; Bloomington (IN); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

403b retirement plan with company‑ups

Paid time off and holidays

Job summary

Centerstone is seeking a dedicated professional to provide person-centered support to clients, helping develop life skills and personal goals. You will coordinate care with a multidisciplinary team, connect clients with community resources, and assist with crisis intervention and follow-up for families.

The role emphasizes effective communication, strong customer service, and time management, with a focus on delivering high-quality care in collaboration with schools and service providers.

Qualifications

• Associate's degree required; two years of related experience may substitute for degree.
• Two years professional experience working directly with youth and families in relevant settings preferred.
• Certification/Licensure: N/A

Responsibilities

• Coordinate client care by working with a multidisciplinary team to develop and maintain essential elements of the client's clinical record, including treatment plans and progress notes.
• Teach and train clients in activities of daily living in group and individual settings, following documentation requirements.
• Connect clients with community resources and communicate with schools and family service providers.
• Provide telephone and on-site crisis intervention/prevention and follow-up to clients and families.

Skills

Communication skills

Customer service

Time management

Analytical skills

Community resources

Education

Associate's degree

Job description

Centerstone is among the nation's leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people's lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!

Job Description

Summary of Position

Provides person-centered assistance to clients in the development of life skills and personal goals. Coordinates client care with multidisciplinary team. Assists clients in connecting to community resources. Provides crisis intervention/prevention to clients and their families.

Essential Duties & Responsibilities

• Coordinates client care by working closely with a multidisciplinary team to develop and maintain essential elements of the client's clinical record, including but not limited to treatment plan, progress notes, reporting and correspondence with external agents, ensuring compliance standards.
• Teaches and trains clients in activities of daily living, in group and individual settings, complying with clinical documentation requirements, and provides services according to organizational guidelines and/or protocols.
• Connects client with community support systems as determined to be appropriate, and maintains regular communications with schools, OFC's and other family service providers that the client and their family participates with or is receiving services from.
• Provides telephone and on-site crisis intervention/prevention and follow-up to clients and their families.

Knowledge, Skills & Abilities

• Effectively communicate via written, verbal, in person and virtual methods.
• Customer service skills.
• Time management skills.
• Analytical skills.
• Knowledge of community resources.

Qualifications

• Education Level: Associate's degree required. Two years of experience or two years of college coursework in related field may be substituted for degree requirement.
• Years of Experience: Two years professional experience working directly with youth and families in a child welfare, school, childcare, criminal justice behavioral health or related setting preferred.
• Certification/Licensure: N/A

Additional Details

Time Type: Full time

Pay Range: $15.75--$22.00

Benefits

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Employee Resource Groups
• Continuing education opportunities
• Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.

At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture.

Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.

Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.