Community Care Clinician

Centerstone; Carbondale (IL); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

FSA/HSA

403(b) retirement plan with company 50

Paid time off and holidays

AD&D/Life/Long-term disability

Employee Resource Groups

Continuing education opportunities

Employee Assistance Program

Job summary

Centerstone is seeking an experienced behavioral health professional to provide client-centered support and therapeutic services in clients’ natural environments. The role emphasizes WRAP development, advocacy, and integrated care coordination to promote personal growth and health outcomes.

Responsibilities include ongoing case management, collaboration with families and providers, and ensuring services align with personal growth plans.

Qualifications

• Provide individual and group therapeutic interventions in client’s natural environment to facilitate growth.
• Assist with assessment and personal growth planning; link clients to services and advocate on their behalf.
• Monitor effectiveness of services and provide crisis services as needed.

Responsibilities

• Develop Wellness Recovery Action Plans (WRAP) with clients and families.
• Provide outreach, advocacy, and follow-up per personal growth plan.
• Offer ongoing case management: assessment, planning, linking, monitoring, referral, advocacy.
• Coordinate with primary care and other care providers to support whole health.
• Assist clients with transportation to achieve wellness goals.
• Build natural support networks and assist with budgeting skills when indicated.
• Attend staff meetings and participate on clinical teams and quality assurance activities.

Skills

Effective communication

Customer service skills

Problem-solving

Knowledge of community resources

Education

Bachelor’s degree or MH professional with 5 years experience

Job description

Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!

JOB DESCRIPTION:

SUMMARY OF POSITION

Responsible for providing supports and services to clients and their families primarily in the client’s natural environment to facilitate the achievement of personal growth goals. This involves providing individual and group therapeutic interventions, using an integrated health approach, that facilitate personal growth, skill building, identification and use of natural supports and community resources. Responsible for assisting with assessment and personal growth planning, linking clients to appropriate services, advocating on their behalf, providing support, monitoring effectiveness of services and providing crisis services as needed.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Assists clients with developing their Wellness Recovery Action Plan (WRAP). Provides wellness consultation. Works in consultation/collaboration with clients, family members and other providers to implement plan.
• Provides assertive outreach, advocacy, support and follow-up to assigned clients. Documents all outreach attempts and ensures all services/ outreaches indicated in the personal growth plan are provided in accordance with identified frequency.
• Provides ongoing case management services for assigned service recipients, including but not limited to assessment, planning, linking, monitoring, referral and advocacy.
• Assists clients with specific, identified physical health conditions and needs to connect and collaborate with primary care, specialty care & other care delivery systems, provide coaching to promote understanding of disease states and how to self-manage symptoms, reduce the impact of key illnesses that result in shortened life expectancy and quality of life, encourage better health habits through education, directly address basic physical health care needs in conjunction with psychiatric care, enrich services to focus on whole health, otherwise support each client on their journey to improved health goals.
• Provides transportation assistance to help clients achieve and maintain wellness goals and initiatives.
• Assists client in building a natural support team. Integrates natural community supports/resources, for any and all life domain area(s) identified as needing improvement, into the personal growth planning process and service delivery process. When clinically indicated, serves as representative payee and assists client in learning budgeting and money management skills. Coordinates with primary healthcare provider and documents integrated care with physical health care provider in the clinical record.
• Presents relevant information for the purpose of assuring quality of care, gaining feedback, and planning changes in provision of personal growth-based services. Identifies and reports all Critical Incidents according to Centerstone policy.
• Attends staff meetings, clinical staffings, and other internal meetings as assigned. Participates on committees as assigned, including quality assurance functions. Maintains appropriate communication with other employees and work as an effective member of treatment team. Utilizes supervisor, clinical on-call and Ethics Review team appropriately and when indicated/required.

KNOWLEDGE, SKILLS & ABILITIES

• Effectively communicate via written, verbal, in person and virtual methods.
• Skill in customer service/experience techniques
• Skill in problem-solving
• Knowledge of role and function of various community resources.

QUALIFICATIONS

Education Level

Bachelor’s degree required or Mental Health Professionals (five years of paid experience in mental health field) with a high school diploma may be considered in place of education requirement upon approval.

Years of Experience

N/A

Certification/Licensure

Valid driver’s license, safe driving record

PHYSICAL REQUIREMENTS

Task Percentage of Time/Frequency

Standing - 20%

Sitting - 80%

Squatting - occasional

Driving - occasional

Kneeling - occasional

Lifting - occasional

Bending - occasional

Time Type:

Full time

Pay Range:

$18.20–$25.50

Delivering care that changes people’s lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

• Medical, dental, and vision health coverage

• Flexible Spending and Health Savings Accounts

• 403b retirement plan with company match

• Paid time off and ten paid holidays

• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)

• Employee Resource Groups

• Continuing education opportunities

• Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person’s merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.

At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture.

Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.

Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.