Family Support & Quality Coordinator

Lutheran Services Florida, Inc.; Ruskin (FL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental and Vision

Telehealth (24/7 online access to Docs

Employee Assistance Program (EAP)

Employer paid life insurance (1X)

13 paid holidays + 1 floating holiday

Generous PTO starting at 16 days

403(b) with employer match or student‑

loan repayment reimbursement

Job summary

Lutheran Services Florida (LSF) seeks a Quality Support Specialist to collaborate with community partners, assist families with school-age children, and connect them to community resources and services. You will help orient new families and support programming at the Center.

Applicants should have a high school diploma and at least two years of experience with families; associate degree preferred. Proficiency in data entry and strong communication are essential.

Qualifications

• High School Diploma or equivalent required or higher.
• Associate degree preferred in Social Work or related field.
• Two years’ experience serving families preferred.

Responsibilities

• Coordinate and assist service partners or organizations serving Center members.
• Refer and link families to appropriate programs and community resources.
• Assist families with applications to community services and programs.
• Maintain records and input data into a database system.

Education

High School Diploma or equivalent

Associate degree preferred in Social Work or related field

Tools

Data Entry System

Attendance & Needs Tracking System

Job description

Lutheran Services Florida (LSF) seeks a Quality Support Specialist to collaborate with community partners, assist families with school-age children, and connect them to community resources and services. You will help orient new families and support programming at the Center.

Applicants should have a high school diploma and at least two years of experience with families; associate degree preferred. Proficiency in data entry and strong communication are essential.