Family Support Liaison

Community Action of Eastern Iowa; Davenport (IA); On-site; USD 38,000 - 48,000; Full time

Job summary

Community Action of Eastern Iowa in Davenport, IA seeks a Family Support Specialist for Head Start programs. Travel across counties to partner sites to ensure delivery of comprehensive services, connect families with health, social, and community resources, and support child development.

You will build strong relationships with families, assist them in setting and achieving goals, and collaborate with staff to promote school readiness and family well‑being.

Qualifications

• High School Diploma or equivalent required.
• Bachelor’s degree in social work, human services, or a related field is a plus.
• Experience working with families in social work, human services, or a similar setting.
• Strong communication, organizational, and interpersonal skills.
• Ability to work independently and as part of a team.
• Family Development Certification within one year of hire.
• Bilingual in Spanish and English preferred.

Responsibilities

• Support partnership sites to ensure delivery of comprehensive Head Start services.
• Help families access essential health, social, and community resources.
• Build strong relationships with families and engage them in goal setting and progress.
• Support children’s development and readiness for school.
• Travel to centers across the program’s service area (Scott, Clinton, Cedar, Muscatine).

Skills

Communication

Organizational

Interpersonal

Independent work

Team player

Bilingual Spanish/English

Education

HS Diploma

Bachelor's degree in social work / related field

Family Development Certification

Job description

• Location: Davenport, Iowa-Travel is required to centers in all counties within the program’s service area (Scott, Clinton, Cedar, Muscatine)

Responsible for supporting partnership sites to ensure delivery of
comprehensive Head Start services, making sure families have access to essential
health, social, and community resources. This role involves building strong
relationships with families, assisting them in setting and reaching personal goals, and
supporting their children’s development and school readiness.

Qualifications:

• High School Diploma or equivalent required.
• Bachelor’s degree in social work, human services, or a related field is a plus.
• Experience working with families in social work, human services, or a similar
  setting.
• Strong communication, organizational, and interpersonal skills.
• Ability to work independently and as part of a team.
• Requires Family Development Certification within one year of hire.
  Bilingual in Spanish and English preferred