Family Support Coordinator

Devereux; Phoenix (AZ); On-site; USD 28,929 - 31,684; Full time

Benefits offered by this job

Paid time off (24 days per year)

Tuition assistance

Retirement plan

Access to Payactiv

Low-cost benefits

Job summary

Devereux Arizona’s Community Based Services provide rapid, intensive in-home crisis support for families and at-risk youth. Staff work one-on-one with youth ages 2–17 in homes, schools, group homes, foster or kinship placements, teaching life and emotional regulation skills and coordinating with the Child/Family Team.

The role emphasizes crisis response, safety planning, case management and documentation, with a 3–5 youth caseload and flexible afternoons/evenings to support families and

Qualifications

• Minimum high school diploma or equivalent; bachelor’s degree preferred.
• 4 years full-time behavioral health experience with HS diploma or equivalent.
• Willingness to commute across Maricopa County with own vehicle.
• Two weeks orientation plus 2–3 weeks on-the-job training.

Responsibilities

• Provide in-home, one-on-one support to youth aged 2–17 in various settings.
• Teach life and emotional regulation skills; support behavior reduction.
• Coordinate with Child/Family Team; manage intakes, case management, and charting.

Skills

Behavioral health experience

Case management

Communication skills

Driver / mobility

Education

High school diploma or equivalent

Bachelor’s degree preferred

Job description

Family (Crisis) Support Coordinator

Devereux Arizona’s Community Based Services are designed to provide rapid, intensive, in‑home support in the critical days/weeks following a crisis. Services include intensive, one‑on‑one in‑home support, crisis and safety planning, family support and coaching, behavior management, and coordination with community supports. We are looking for talented individuals with experience in behavioral health, working with families and at‑risk youth, to be a positive role model and make an impact on families.

The team works one‑to‑one with youth aged 2‑17 in a natural setting—home, school, group home, foster care, or kinship placement. Staff manage a caseload of 3‑5 individuals, teaching essential life and emotional regulation skills, behavior reduction, anger management, coping with trauma‑related behaviors, and communication techniques to help youth succeed at home, in school and in the community. Other duties include collaborating with the Child/Family Team, intakes, case management, and chart maintenance/documentation.

Pay Range

$21.00 – $23.10 per hour.

Schedule

Full‑time and part‑time schedules: Tuesday – Saturday or Sunday – Thursday; ability to work afternoons/nights (as late as 8:30 pm).

Commuting

Ability to commute throughout Maricopa County using your own vehicle (with mileage reimbursement).

Benefits and Rewards

• Paid time off (24 days per year, increasing with years of service); sick time (64 hours per year)
• ASCEND, career accelerator program and tuition assistance. Learn more.
• Retirement, eM Life for Mental Health, and work/life programs, service anniversary awards
• Free access to Payactiv, a platform to get a portion of your earned wages between pay periods
• Quality low‑cost benefits (medical, dental, vision, pet insurance): 30‑day benefit eligibility waiting period for new hires

Qualifications

• Must be at least 21 years of age or older (per licensing standards)
• Minimum requirement of high school diploma or equivalency; bachelor’s degree preferred
• Experience: at least four (4) years full‑time behavioral health work experience with a high school diploma or equivalency, OR a combination of education related to behavioral health and full‑time experience totaling at least two (2) years, OR an associate’s degree with at least two (2) years experience, OR a bachelor’s degree with at least one (1) year experience
• Ability to commute throughout Maricopa County using your own vehicle (with mileage reimbursement)
• Must be available for two (2) weeks of new‑hire orientation (paid, Mon‑Fri 8:30 am‑5 pm) plus 2‑3 weeks of on‑the‑job training
• Valid Arizona driver’s license and a 36‑month history check with the DMV
• Drug test within 24 hrs of offer with negative results
• Pre‑employment physical and job demand assessment
• Current Arizona fingerprint clearance card with no restrictions (or eligibility to obtain one)

Devereux is a drug‑free workplace, drug screening required. EOE