Family Support Coach/Coordinator, LAUNCH

WakeMed Health & Hospitals; Raleigh (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

WakeMed Health & Hospitals seeks a Parenting Coach to work with families with children birth to 10 years, collaborating with Pediatric practice staff. The role focuses on promoting positive parenting, using Triple P, and serving as a screener and liaison to mental health resources.

The position emphasizes direct family services (about 75% time) and documentation, data collection, and reporting (about 25%). High School diploma required; an associate's or bachelor's degree is preferred.

Qualifications

• High School Diploma or Equivalent required; Associate's or Bachelor's Degree preferred.
• 2 Years Healthcare - Ambulatory Care Required.

Responsibilities

• Provide direct services to families using Triple P and other tools.
• Screen and liaison to mental health resources for children and families.
• Documentation, data collection, and reporting; support care coordination.

Skills

Triple P

Family support

Care coordination

Communication

Education

High School Diploma or Equivalent

Associate's or Bachelor's Degree Preferred

Job description

Overview

Works as part of a two-person team with a Family Support Therapist (FST) in collaboration with the WakeMed Physician Practices- Pediatric practice staff to promote support for positive parenting and family mental health for children ages birth to 10 years, and their families. The team utilizes an integrated model of care delivery while demonstrating respect for the flow of the fast-paced pediatric practice, with the goals of helping kids, helping parents, and helping parents help their kids. The position Is a parenting coach using Triple P and other tools. Serves as a screener and liaison to mental health resources both in and out of the practice, and works to promote engagement, identification, and resolution of pressing social needs as well as care coordination. Works closely with the FST, and supports the team as needed with consultation, interpretation, follow up, logistical support or other needs as identified. Operates within the physical and business environment of the practice, including adherence to practice work hours. Will spend approximately 75% time per week providing direct services to families, as specified above and 25% time to other responsibilities including but not limited to activities related to documentation, data collection, and reporting. The FSC may assist with training, and networking with community resource representatives as needed.

Department Description

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org. EOE

Licensure

Not Applicable

Education

High School Diploma or Equivalent Required - And Associate's Degree Or Bachelor's Degree Preferred

Experience

2 Years Healthcare - Ambulatory Care Required