Family Support Advocate II

Mybrightpoint; South Bend (IN); On-site; USD 21,000 - 29,000; Full time

Job summary

Brightpoint in South Bend seeks a Family Support Services Worker II to manage client intake and eligibility for Brightpoint programs, providing referral and advocacy for families with partner agencies. The role involves outreach, ensuring access to services and representing Brightpoint at county events.

Minimum education includes a high school diploma; associate degree preferred, with 2+ years in related social services.

Qualifications

• Minimum high school diploma; associate degree preferred; 2+ years in related fields.
• Strong interpersonal, written, and oral communication skills with math aptitude.
• Able to work flexible hours including evenings and weekends.
• Proficient in MS Office applications.
• Requires Indiana driver’s license and minimum auto insurance.

Responsibilities

• Determine eligibility and enroll families into Brightpoint programs.
• Collaborate with Brightpoint departments to maximize family benefits.
• Represent Brightpoint at county inter-agency meetings and events.
• Uphold Brightpoint values in all interactions.

Skills

Interpersonal skills

MS Office

Communication

Attention to detail

Education

High school diploma

Associate degree preferred

Job description

Brightpoint in South Bend seeks a Family Support Services Worker II to manage client intake and eligibility for Brightpoint programs, providing referral and advocacy for families with partner agencies. The role involves outreach, ensuring access to services and representing Brightpoint at county events.

Minimum education includes a high school diploma; associate degree preferred, with 2+ years in related social services.