Family Store Associate / Key Holder

The Salvation Army USA Central Territory; Alpena (MI); On-site; USD 30,000 - 38,000; Part time

Job summary

The Salvation Army USA Central Territory is seeking a Family Store Associate to provide excellent customer service, operate and maintain a cash register, and keep the store clean, orderly, and secure.

Key duties include assisting customers at the POS, balancing the cash drawer, maintaining quotas, pricing merchandise, and supporting display setup. Flexibility and basic computer skills are valued for a smooth daily operation.

Qualifications

• High School diploma or GED or equivalent combination of training and experience

Responsibilities

• Assist customers purchasing items via the POS system.
• Operates cash register, accepting payment and making change.
• Wraps or bags merchandise for customers.
• Prepare and balance the cash drawer; assist in preparing bank deposits as requested.
• Maintain sales and production rotation quotas
• Price unmarked items of merchandise
• Clean shelves, counters, or tables
• Follow through on outdating as instructed
• Help set up displays and arrange merchandise to promote sales
• Maintain the neatness and security of the cash register area
• Assist customers who are donating items
• Place and arrange items in the store as directed
• Answer the telephone in a professional and courteous manner
• Ensure that the store is maintained in a clean and inviting manner
• Perform other duties as assigned
• Will have keys to the store and be responsible for opening and closing the store as needed.

Skills

Cash handling

Customer service

Communication

Mathematical proficiency

Flexible schedule

Education

High School diploma or GED

Tools

Microsoft Office 365

TEAMS

SharePoint

Job description

At The Salvation Army our employees are the heartbeat of our mission. We foster a community of passionate people dedicated to changing lives and bringing hope to those who need it most.

Position Summary:

The Family Store Associate provides excellent customer service; operates and maintains a cash register; maintains the cleanliness, orderliness, and security of the store.

Essential Responsibilities

• Assist customers purchasing items via the Point of Sale (POS)POS system.
• Operates cash register, accepting payment and making change. Wraps or bags merchandise for customers.
• Prepare and balance the cash drawer; assists in preparing bank deposits as requested.
• Works to maintain sales and production rotation quotas
• Price unmarked items of merchandise
• Cleans shelves, counters, or tables
• Follows through on outdating as instructed
• Helps set up displays and arranges merchandise to promote sales
• Responsible to maintain good customer relations by giving prompt, courteous assistance to customers
• Maintain the neatness and security of the cash register area
• Assist customers who are donating items
• Place and arrange items in the store as directed
• Answer the telephone in a professional and courteous manner
• Ensure that the store is maintained in a clean and inviting manner
• Perform other duties as assigned

Additional Responsibilities

• Will have keys to the store and be responsible for opening and closing the store as needed.

Qualifications

Education/Experience

• High School diploma or GED (desired), or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities
• Experience working in a retail store preferred

Skills, Knowledge & Abilities

• Must be available for a flexible schedule
• Ability to operate a cash register, perform routine mathematical computations, and count change
• Ability to read and comprehend simple instructions, short correspondence, and memos
• Ability to effectively present information in one-on-one situation to customers, clients, and other employees
• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

Computer Skills

• Basic Computer operation knowledge
• Basic knowledge in Microsoft Office 365
• Working knowledge of TEAMS and SharePoint

Certificates And Licenses

• Complete Safe From Harm training, and keep current as needed