Family Store Associate

The Salvation Army North & Central Illinois Division; Hillsdale (MI); On-site; USD 25,000 - 35,000; Full time

Job summary

The Salvation Army North & Central Illinois Division is seeking a Family Store Associate to provide excellent customer service in Hillsdale, Michigan. This role involves operating a cash register, maintaining store cleanliness, and assisting customers with donations.

The ideal candidate should have a High School diploma or GED and retail experience is preferred. A flexible schedule is required to meet operational needs. Join a team dedicated to making a difference in the community.

Qualifications

• High School diploma or GED is desired.
• Experience working in a retail store is preferred.
• Must be available for a flexible schedule.

Responsibilities

• Provide excellent customer service during purchases.
• Operate cash register and maintain cleanliness of the store.
• Assist in preparing bank deposits and balancing cash drawer.

Skills

Customer service

Cash handling

Basic computer operation

Mathematical computation

Communication skills

Education

High School diploma or GED

Tools

Microsoft Office 365

Point of Sale (POS) system

Job description

At The Salvation Army our employees are the heartbeat of our mission. We foster a community of passionate people dedicated to changing lives and bringing hope to those who need it most.

Position Summary

The Family Store Associate provides excellent customer service; operates and maintains a cash register; maintains the cleanliness, orderliness and security of the store.

Essential Responsibilities

• Assist customers purchasing items via the Point of Sale (POS) system.
• Operate cash register, accepting payment and making change. Wraps or bags merchandise for customers.
• Prepare and balance the cash drawer; assists in preparing bank deposits as requested.
• Works to maintain sales and production rotation quotas.
• Price unmarked items of merchandise.
• Cleans shelves, counters, or tables.
• Follows through on outdating as instructed.
• Helps set up displays and arranges merchandise to promote sales.
• Responsible to maintain good customer relations by giving prompt, courteous assistance to customers.
• Maintain the neatness and security of the cash register area.
• Assist customers who are donating items.
• Place and arrange items in the store as directed.
• Answer the telephone in a professional and courteous manner.
• Ensure that the store is maintained in a clean and inviting manner.
• Perform other duties as assigned.

Qualifications

Education/Experience

• High School diploma or GED (desired), or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
• Experience working in a retail store preferred.

Skills, Knowledge & Abilities

• Must be available for a flexible schedule.
• Ability to operate a cash register, perform routine mathematical computations, and count change.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to effectively present information in one-on-one situations to customers, clients, and other employees.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Computer Skills

• Basic computer operation knowledge.
• Basic knowledge in Microsoft Office 365.
• Working knowledge of TEAMS and SharePoint.

Certificates And Licenses

• Complete Safe From Harm training, and keep current as needed.