Family Store Associate

Salvation Army Kroc Center; Alpena (MI); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health Care Benefits

Pension contributions

Paid Time Off

Paid holidays

Employee Discounts

Birthday off with pay

Holidays are paid

403(b) retirement plan options

Job summary

The Salvation Army's Family Store in Alpena, MI is seeking a Part‑Time Family Store Associate to deliver friendly customer service, operate the POS and maintain clean, organized displays. You will handle cash, assist donors, process payments and help maintain store security and appearance.

Flexibility is required to accommodate varying days and hours, including weekends. Prior retail experience is a plus; basic computer skills and a willingness to learn Safe From Harm training are expected.

Qualifications

• High School diploma or GED (desired).
• Retail store experience preferred.
• Flexible schedule availability.
• Ability to operate a cash register and perform routine computations.
• Ability to read and comprehend simple instructions and memos.
• Ability to present information clearly to customers and employees.

Responsibilities

• Assist customers at the Point of Sale (POS) and process payments.
• Operate and balance the cash drawer and assist with deposits.
• Maintain cleanliness and security of the store and register area.
• Price unmarked merchandise and set up displays.
• Assist donors and handle donations as directed.
• Provide prompt, courteous customer service and answer phones professionally.
• Perform other duties as assigned.

Skills

Cash handling

Retail experience

Flexible schedule

Customer service

Reading comprehension

Basic math

Education

High School diploma or GED

Retail experience preferred

Tools

POS system

Microsoft Office 365

TEAMS

SharePoint

Job description

At The Salvation Army our employees are the heartbeat of our mission. We foster a community of passionate people dedicated to changing lives and bringing hope to those who need it most.

Position Summary: The Family Store Associate provides excellent customer service; operates and maintains a cash register; maintains the cleanliness, orderliness and security of the store.

• Assist customers purchasing items via the Point of Sale (POS)POS system.
• Operates cash register, accepting payment and making change. Wraps or bags merchandise for customers.
• Prepare and balance the cash drawer; assists in preparing bank deposits as requested.
• Works to maintain sales and production rotation quotas.
• Price unmarked items of merchandise.
• Cleans shelves, counters or tables.
• Follows through on outdating as instructed.
• Helps set up displays and arranges merchandise to promote sales.
• Responsible to maintain good customer relations by giving prompt, courteous assistance to customers.
• Maintain the neatness and security of the cash register area
• Assist customers who are donating items
• Place and arrange items in the store as directed
• Answer the telephone in a professional and courteous manner
• Ensure that the store is maintained in a clean and inviting manner
• Perform other duties as assigned

Qualifications:

Education/Experience:

• High School diploma or GED (desired), or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities
• Experience working in a retail store preferred

Skills, Knowledge & Abilities:

• Must be available for a flexible schedule
• Ability to operate a cash register, perform routine mathematical computations, and count change
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to effectively present information in one-on-one situation to customers, clients, and other employees
• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Computer Skills:

• Basic Computer operation knowledge
• Basic knowledge in Microsoft Office 365
• Working knowledge of TEAMS and SharePoint

Certificates and Licenses:

• Complete Safe From Harm training, and keep current as needed

Additional Information

Part Time (Varying days and hours Monday-Saturday 9a-6p)

The Salvation Army offers the following benefits:

• Health Care Benefits which include:
• AFLAC
• Voluntary life insurance benefits
• Pension contributions (currently 6.0% of your earnings) begin the first quarter after 1 year of employment.
• Vesting starts after three years of employment, 100% vested after five years of employment
• The Salvation Army also offers a 403(b) voluntary retirement savings plan in which you may participate immediately, with approved vendors. There is currently no organizational match for 403(b) contributions.
• Employee Discounts
• Paid Time Off which includes:
• Sick days begin accruing the first of the month following 30 days of employment and you may begin to use accrued sick days once available.
• Up to (6) earned sick days per year may be used as discretionary days.
• Vacation begins accruing the first of the month after one full calendar month after employment begins, and you may begin to use vacation days after (90) days of employment.
• The accrual rate is based upon years of service and approved hours worked.
• You will receive up to 2 personal days per year based on date of hire.
• Birthday off with pay.
• Paid holidays are effective immediately
• The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.
• Mission Statement:
• The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.