Family Services Unit Leader & Mentor

City of Santa Fe Springs; Roanoke (VA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Twelve paid holidays

Health, Vision and Dental Insurance

Life Insurance

Retirement benefits

Job summary

The City of Santa Fe Springs seeks a qualified professional to supervise a unit of Family Services Specialists, ensuring effective case management in foster care, child protective services, and related programs.

You will interview applicants, conduct performance reviews, mentor staff, and monitor program budgets while maintaining policy compliance and strong stakeholder relationships. Some travel for community and state activities may be required.

Qualifications

• Thorough knowledge of supervisory principles and techniques.
• Thorough knowledge of employment and/or social work principles, practices and treatment modalities.
• General knowledge of human behavior.
• Ability to plan and manage work activities of subordinates and assist others in their planning and management.
• Ability to develop programs and procedures.
• Ability to make decisions in difficult situations involving critical issues.
• Ability to communicate effectively orally and in writing.
• Skill in the application of treatment and intervention approaches.
• Ability to interpret laws, policies and regulations regarding human services, ensure compliance and recommend needed changes.
• Skilled in use of personal computer.

Responsibilities

• Interviews applicants for positions and makes hiring recommendations.
• Supervises staff providing direction, assigning work and establishing performance goals/objectives.
• Conducts performance reviews and handles disciplinary issues.
• Identifies training needs and mentors family services specialists in all aspects of case management and service planning in all social work programs including APS and Self Sufficiency.
• Sets and enforces objectives for quality and quantity of work performed by unit, monitoring program statistics.
• Establishes unit procedures to align with program policy.
• Maintains current knowledge of appropriate program policy, interprets policy to internal and external customers.
• Evaluates family services programs and program budgets.
• Recommends policy changes based on evaluation of effectiveness.
• Establishes and maintains effective working relationships with internal and external customers.
• Participates in community and state task forces, committees and boards; and/or, participates in community events related to foster care recruitment and adoption in order to create and enhance community resources which may require some travel. Prepares and participates in program audits and reviews.
• Deals with constituent concerns.
• Directs staff in managing case crises.
• Serves as On Call supervisor on rotating basis.
• Manages special projects as needed.

Skills

Supervisory principles

Social work principles

Communication skills

Program planning

Policy interpretation

Decision making under pressure

Staff development

Budget evaluation

Customer service

Computer literacy

Education

Bachelor's degree in social work or related field

Tools

Personal computer

Job description

The City of Santa Fe Springs seeks a qualified professional to supervise a unit of Family Services Specialists, ensuring effective case management in foster care, child protective services, and related programs.

You will interview applicants, conduct performance reviews, mentor staff, and monitor program budgets while maintaining policy compliance and strong stakeholder relationships. Some travel for community and state activities may be required.