Family Services Program Lead

County of Roanoke Virginia; Roanoke (VA); On-site; USD 60,000 - 100,000; Full time

Job summary

County of Roanoke Virginia is seeking a senior supervisor for Family Services Specialists to lead a unit focused on foster care or child protective services. The role directs staff, sets performance goals, and ensures policy compliance while mentoring team members in case management and service planning.

The position requires coordinating with internal and external partners, evaluating programs and budgets, and making policy recommendations.

Qualifications

• Bachelor’s degree in social work, psychology, counseling or related human services field.
• Extensive experience supervising Family Services Specialists or related roles.
• Willingness to engage in community activities and potential travel.

Responsibilities

• Interviews applicants for positions and makes hiring recommendations.
• Supervises staff providing direction, assigning work and establishing performance goals/objectives.
• Conducts performance reviews and handles disciplinary issues.
• Mentors staff in case management and service planning across programs including APS and Self Sufficiency.
• Sets and enforces objectives for quality and quantity of work and monitors program statistics.
• Establishes unit procedures aligned with policy and maintains policy knowledge.
• Evaluates programs and budgets; recommends policy changes based on evaluations.
• Maintains relationships with internal/external customers and participates in task forces or boards.
• Travels for community events related to foster care recruitment and adoption.

Skills

Supervisory skills

Interviewing

Performance management

Staff development

Policy interpretation

Budget monitoring

Education

Bachelor’s degree from an accredited college or university with major coursework in social work, psychology, counseling or other human services field.

Tools

Personal computer

Job description

County of Roanoke Virginia is seeking a senior supervisor for Family Services Specialists to lead a unit focused on foster care or child protective services. The role directs staff, sets performance goals, and ensures policy compliance while mentoring team members in case management and service planning.

The position requires coordinating with internal and external partners, evaluating programs and budgets, and making policy recommendations.