Family Services Supervisor

Catholic Charities of Denver; Denver (CO); On-site; Full time

Job summary

Catholic Charities of Denver is looking for a Family Services Supervisor to ensure delivery of high-quality case management services. This role involves supervision of caseworkers, compliance with program policies, and the delivery of trauma-informed care. Candidates should possess a relevant bachelor's degree and management experience in social services. The organization offers a competitive salary, extensive training, and a generous benefits package, emphasizing a supportive work environment.

Benefits

403b Retirement Plan with agency contribution

Extensive Paid Time Off (4 weeks accrual)

15 Paid Holidays annually

Choice of 3 PPO Medical Plans

Qualifications

• 4 years of relevant experience required.
• Management experience in social service setting is crucial.
• Intermediate computer knowledge required.

Responsibilities

• Ensure high-quality case management services focusing on trauma-informed care.
• Supervise caseworkers and ensure program compliance.
• Manage crisis situations and support staff safety.

Skills

Organizational skills

Communication skills

Interpersonal skills

Education

Bachelor’s degree in Social Work, Psychology, Counseling, Human Services, Education or Sociology

Tools

Case management systems

Job description

Join to apply for the Family Services Supervisor role at Catholic Charities of Denver

4 days ago Be among the first 25 applicants

Join to apply for the Family Services Supervisor role at Catholic Charities of Denver

Description

Applications accepted on an ongoing basis until position is filled.

Description

Applications accepted on an ongoing basis until position is filled.

Family Services Supervisor at Marisol Homes

OUR PURPOSE

Catholic Charities of the Archdiocese of Denver has been serving Northern Colorado since 1927. We serve tens of thousands of people each year in seven ministries: Marisol Services, Early Childhood Education, Shelter Services, Catholic Charities Housing, St. Raphael Counseling, Family, Kinship, and Senior Services; and Parish & Community Engagement.

Our employees are crucial to our success in achieving our mission to extend the healing ministry of Jesus Christ to the poor and those in need. Catholic Charities provides a work environment where self-motivated and mission driven individuals are recognized and rewarded.

Catholic Charities is an Equal Opportunity Employer. We are committed to welcoming applicants and program participants of all faiths; as well as an inclusive and welcoming environment for staff, volunteers, and program participants.

Purpose Of Position

A Family Services Supervisor at Catholic Charities:

• Ensures the delivery of high-quality case management services, focusing on trauma-informed care and addressing the social determinants of health for participants.
• This position supervises caseworkers, oversees workflow processes, and ensures compliance with program policies and standards. The Supervisor supports the mission and values of Catholic Charities, fostering a safe, supportive environment for both staff and participants.
• Models Catholic Charities’ commitment to treating all persons with respect and dignity, with Trauma-Informed language and behavior.
• Ensure the professional, ethical, and effective delivery of services, adhering to Catholic Charities’ mission and values.
• Oversee program policies and procedures to ensure consistency with trauma-informed principles, maintaining confidentiality and compliance with all regulatory standards.
• Manage crisis situations, offering guidance and support to staff while maintaining safety for participants.
• Ensures that programs, services, records, and client files are in- compliance with licensing, accreditation, state and federal standards and other appropriate regulatory or professional requirements through regular monitoring and quality improvement initiatives.
• Promotes and adheres to Catholic Charities’ vision, mission, values and Code of Ethics.
• Coordinate training and foster development of staff to ensure a consistently high quality of care with an emphasis on ongoing growth and learning.
• Collaborates with the Operational Manager to ensure the Safety and Security of participants
• Collaborate with fellow Catholic Charities programs, community partners, and referral sources through prompt and regular communication to build positive working relationships and to provide optimal services to clients.
• Attend program-related community, committee meetings, and events as appropriate.
• Compiles accurate and timely program statistical data to meet reporting requirements. Monitor’s performance measurements and recommends program improvements.
• Conduct regular audits of client files and data to ensure accuracy and compliance with program standards.
  
  

Supervisory Responsibilities

• Supervises the social case workers/case managers in accordance with Agency values and policies, and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  
  

Requirements

QUALIFICATIONS

• Management experience in social service setting with working knowledge of case management systems and planning techniques.
• Knowledge of the service population’s cultural and socioeconomic characteristics and the appropriate techniques and practices for the client population. Such as knowledge on homelessness, substance abuse/recovery (or impacts of), domestic violence and behavioral health care necessary.
• Ability to work effectively within the framework of Catholic teachings and ability to effectively lead and motivate staff through application of Agency values
• Strong organizational, communication, interpersonal and presentation skills.
• Intermediate knowledge of computers to input information, maintain client and program data, create and generate reports, and create communications.
• Ability to interact effectively as a team member and independently with Agency staff and with a diverse client base.
  
  

EDUCATION And/or EXPERIENCE

Bachelor’s degree in Social Work, Psychology, Counseling, Human Services, Education or Sociology and at least four years of increasingly responsible employment in related field required.

CERTIFICATES, LICENSES, REGISTRATIONS

• Valid CO driver’s license, satisfactory driving record and proof of insurance required.
• CPR, First Aid and AED or ability to obtain within 45 days of employment.
  
  

Catholic Charities is a drug free workplace.

Compensation & Benefits

Salary: $25.00-$27.00 per hour. This is a 40 hour per week position.

Training: We provide a robust training curriculum that will support our employees throughout their

career. Training provided within the first year of employment includes: De-escalation & Safety;

Mental Health First Aid; Substance Abuse & Mental Health; Human Trafficking; Trauma Informed

Care; and many more.

Benefits: In addition to being part of a higher purpose while working in a challenging yet rewarding

environment, eligible Catholic Charities employees receive a generous benefits package, including:

• Part-time employees (20-29 hours per week) also receive paid annual leave, company paid
  
  

holidays, and 403b retirement plan with agency contribution and match.

• Shift is Full Time, 40 hours per week.
• Extensive Paid Time Off (4 weeks accrual for new employees - increasing based on tenure) promoting work life balance.
• 15 Paid Holidays annually (shelters are 24/7, so if a holiday is worked, holiday pay is in included.)
• 403b Retirement Plan with Agency contribution of 4% & match up to 2% of annual compensation.
• Choice of 3 PPO Medical Plans (90% of employee's and 75% of dependent’s premiums is paid by Agency), Dental, & Vision starting the 1st day of the month following start date.
• May be eligible for Public Service Loan Forgiveness through Federal Student Loans and many more benefits.
• Part-time employees (20-29 hours per week) also receive paid annual leave, company paid
  
  

holidays, and 403b retirement plan with agency contribution and match.

ARE YOU READY TO JOIN OUR TEAM?

If you are ready to make answer the call and make a difference, please submit your application

online at ccdenver.org/careers. We look forward to meeting you!

We conduct background checks as part of our hiring process.

Catholic Charities serves all with respect, dignity, and without discrimination in compliance with all local, state, or federal law. Consistent with applicable laws, Catholic Charities makes all decisions involving any aspect of employment or volunteer relationships without regard to any status or characteristic protected by local, state, or federal law, other than those positions which are deemed ministerial in nature (such as Chaplain requiring a clerical background). Unlawful discrimination and/or harassment is inconsistent with our philosophy of doing business and will not be tolerated. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

EEO/AA

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Non-profit Organization Management

Referrals increase your chances of interviewing at Catholic Charities of Denver by 2x

Sign in to set job alerts for “Service Supervisor” roles.

DEN Supervisor Airport Operations - Part-Time

Food Service Supervisor - (CSTS I) -Campus at Lookout Mountain.

Manager - Regional Airport Customer Service - DEN

Denver, CO $81,752.00-$108,511.00 2 weeks ago

Customer Service & E-Commerce Supervisor - Full Time

Customer Service & E-Commerce Supervisor - Full Time

Englewood, CO $49,450.00-$61,800.00 5 hours ago

Full Time Supervisor- Park Meadows (Lone Tree)

Supervisor, Retail Operations (Medicine Man)

Littleton, CO $49,450.00-$61,800.00 1 week ago

Steve & Kate's Customer Relationship Lead

Broomfield, CO $68,000.00-$70,000.00 1 week ago

Customer Service & Admin Supervisor - 2 openings available, anywhere in the Central West District

Boulder County, CO $75,984.00-$109,488.00 1 week ago

Guest Service Supervisor - Limelight Boulder

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.