Family Services Specialist II Casework & Protective Services

Virginia AG; Emporia, Northern (VA, KY); Hybrid; USD 50,000 - 61,000; Full time

Job summary

Virginia AG is hiring for a Family Services Specialist II to develop and implement individualized service plans across Employment Services and Child Care, with responsibilities spanning multiple child/adult protective services areas.

The role demands strong interview, assessment, counseling and case management skills, plus knowledge of relevant laws and policies. Bachelor-level education in Human Services and related credentials are preferred.

Qualifications

• Minimum of a Bachelor's degree in a Human Services field or related area.
• Experience in relevant program areas; Virginia code familiarity preferred.
• Possession of a BSW or MSW and a Commonwealth of Virginia Social Worker license desirable.

Responsibilities

• Interprets laws, policies and regulations as applied to the area of responsibility.
• Monitors, coordinates and administers specific programs as assigned.
• Interviews and assesses customer needs and related factors – such as education and skills.
• Provides case management services to monitor compliance.
• Maintains program waiting lists and prepares budget estimates.
• Coordinates with other agencies and participates in multidisciplinary teams.
• Provides after-hours on-call coverage for emergencies.

Skills

Communication skills

Interviewing

Counseling

Case management

Education

Bachelor's degree in Human Services

Tools

Microsoft Office

Job description

Virginia AG is hiring for a Family Services Specialist II to develop and implement individualized service plans across Employment Services and Child Care, with responsibilities spanning multiple child/adult protective services areas.

The role demands strong interview, assessment, counseling and case management skills, plus knowledge of relevant laws and policies. Bachelor-level education in Human Services and related credentials are preferred.