Family Services Specialist I/II

Oklahoma; Tulsa (OK); On-site; USD 35,000 - 38,000; Full time

Job summary

A state agency in Oklahoma seeks Family Services Specialists to provide vocational guidance and support to participants. The roles involve assessing interests and capabilities, maintaining comprehensive records, and facilitating career pathways. Ideal candidates will possess strong communication skills and the ability to work respectfully with diverse backgrounds.

Benefits

Free Child Care for Employees

Qualifications

• Education and experience requirements consist of two years of relevant work.
• Preference may be given to candidates who are bilingual.

Responsibilities

• Provide individual vocational guidance through assessment of participant interests.
• Conduct interviews to assess participant employment/training status and develop Career Plans.
• Monitor progress and assist with required work participation hours.

Skills

Communication

Coaching

Mentoring

Cultural Sensitivity

Time Management

Education

High School Diploma or equivalent

Two years of clerical office work in a business, public sector, or social work environment

Job description

This position is located in Tulsa, Oklahoma.

Travel is Occasional - Must possess a valid driver's license and maintain required car insurance.

• Level I H14A: $35,059.00/Annually + Full State Benefits
• Level II H14B: $37,687.39/Annually + Full State Benefits

DHS offers free child care for all employees. This benefit will be in effect until December 31, 2022. For more information contact [e-mail] or visit the program website at https://www.kith.care/ .

Minimum Qualifications:

Family Services Specialist I

Education and Experience requirements consist of two years of clerical office work in a business, public sector, orsocial work environment;

OR an equivalent combination of education and experience, substituting thirty semester hours of college for each year of the required experience.

Family Services Specialist II

• OR an equivalent combination of education and experience, substituting one additional year of experience in professional social work for each year of the bachelor’s degree.

The Family Services Specialist II provides individual career guidance through assessment of participant interests, aptitudes, abilities, and personality characteristics for career planning purposes. The FSS II will empower and motivate individuals to gain sustainable employment by creating a plan, fostering accountability, building partnerships and coordinating training and employment activities with participants.

Job Responsibilities

Provide individual vocational guidance through assessment of participant interests, aptitudes, abilities, and personality characteristics for vocational/ educational planning purposes.

Conduct interviews with participants to assess participant employment / training status, provide program information and requirements, develop initial Career Plans, provide and explain all appropriate forms and documentation.

Meet regularly with participants by office visit, phone, remote meetings and face to face home visits to update Career Plans and Schedules, provide career pathway coaching, make any referrals to services as needed, monitor progress, and assist with transportation if necessary.

Meet with participants to address non-compliance with program requirements if needed.

Update and maintain participants’ physical and digital files and correspondence; monitor and record progress and actual hours worked in compliance with required work participation hours through regular contacts, and maintaining accurate and detailed records in FACS.

Act as liaison/coordinator of activities between TANF and other agencies.

Provide regular support to participants’ who have obtained employment to foster support of job success and retention.

Ability to work on a diverse team and directly with people from diverse backgrounds specifically racial, ethnic, socioeconomic, and disabilities.

In addition to the essential functions listed above the Family Services Specialist II is expected to:

• Have experience in identifying the needs of others, coaching, mentoring, or otherwise helping others to improve their knowledge or skills, especially in preparation for obtaining suitable employment.
• Demonstrate tact and a high level of professionalism due to the sensitive nature of the position.
• Possess excellent oral and written communication skills.
• Demonstrate the ability to handle difficult situations with respect and courtesy.
• Possess the ability to work effectively with people from diverse cultural, ethnic and socio-economic backgrounds.
• Make sound rational decisions and recommendations without bias.
• Demonstrate efficient time management and prioritizes workload daily.
• Participate in various departmental meetings and/or committees.
• Be thoroughly knowledgeable of all TANF guidelines at all times

Preference may be given to candidate who is bilingual.

__________

If you have questions, please contact [e-mail]

OKDHS is a Fair Chance Employer.

This is a position in the Oklahoma Civil Service

Announcement 23-GH155

83006252/JR16801

About the company

Oklahoma (/ˌoʊkləˈhoʊmə/) is a state in the South Central region of the United States, bordered by the state of Texas on the south and west, Kansas on the north, Missouri on the northeast, Arkansas on the east, New Mexico on the west, and Colorado on t...

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