Family Services Specialist I/II

Oklahoma Department of Human Services; Oklahoma City (OK); On-site; USD 37,000 - 41,000; Full time

Job summary

Join a dedicated team at a forward-thinking department focused on serving the community. This full-time role involves engaging with clients, assessing their needs, and determining eligibility for essential services. With a structured work schedule from Monday to Friday, you will have the opportunity to make a meaningful impact in the lives of individuals and families. The position offers a supportive environment with full state employee benefits and a commitment to professional development through mandatory training. If you are passionate about helping others and have the required qualifications, this is the perfect opportunity for you.

Benefits

Full State Employee Benefits

Qualifications

• Two years of clerical office work in a business or public sector environment.
• Bachelor's degree or equivalent experience required for Level II.

Responsibilities

• Greet clients and assess their needs for Adult and Family Services.
• Manage a caseload and compile documentation for eligibility.

Skills

Clerical Office Work

Client Assessment

Data Compilation

Professional Communication

Education

Bachelor's Degree

Associate's Degree

30 Semester Hours of College

Job description

Be among the first 25 applicants

This is a full-time position in an office setting

Monday through Friday 8:00 AM - 5:00 PM.

This position is located in Oklahoma City, Oklahoma.

Annual Salary:

• Level I H14A: $37,440.00 + Full State Employee Benefits
• Level II H14B: $40,248.00 + Full State Employee Benefits

Travel is occasional. Must possess a valid driver's license and maintain required car insurance.

Minimum Qualifications:

Level I:

• Education and Experience requirements consist of two years of clerical office work in a business, public sector, or social work environment;
• OR an equivalent combination of education and experience, substituting thirty semester hours of college for each year of the required experience.

Level II:

• Education and Experience requirements consist of a bachelor’s degree;
• OR an associate’s degree plus two years of clerical office work in a business, public sector, or social work environment;
• OR an equivalent combination of education and experience, substituting one additional year of experience in professional business, public sector, or social work environment for each year of the bachelor’s degree.

Job Responsibilities:

• Greet clients in a professional and kind manner in an OKDHS retail space
• Assess the needs of individuals and determine eligibility for specific programs for Adult and Family Services
• This position will be full-time in an office setting
• Interview clients in an office setting or via phone
• Manage a caseload.
• Compile data and complete documentation to determine eligibility.
• Make appropriate program referrals to community resources.
• Participate in individual and staff conferences.
• Must attend all mandatory training associated with the position.

If you have questions, please contact [e-mail]

OKDHS is a Fair Chance Employer.

This is a position in the Oklahoma Civil Service

Announcement Number: 25-KM030

83008105/JR41866

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other

Industries

• Internet Publishing