Family Services Specialist I

Commonwealth of VA Careers; Petersburg (VA); On-site; USD 55,000 - 70,000; Full time

Job summary

Commonwealth of Virginia Careers is seeking a full-time program specialist to interpret laws and coordinate services for child/adult programs in Virginia. You will interview clients, assess needs, inform them of rules and develop service plans to ensure appropriate support.

The role requires a bachelor's degree in a Human Services field with at least two years of related experience; a BSW or MSW is desirable.

Qualifications

• Bachelor's degree in a Human Services field or related field with at least two years of related experience.
• Possession of a BSW or MSW and a Commonwealth of Virginia Social Worker license is desirable.

Responsibilities

• Interpret laws, policies and regulations as applied to specific areas of responsibility.
• Monitors, coordinates and administer specific programs as assigned.
• Coordinates services within specific areas of responsibility.
• Interviews and assesses customer needs and other relevant factors such as education/skill levels, abilities, interests and support systems.
• Inform clients of related service programs rules/regulations and right to participate.
• Presents cases to determine appropriate services and writes/implements service plans.
• Provides case management services to monitor compliance.
• Manages program waiting lists.
• Tracks expenditure, prepares/submits budget estimates and ensures payment for services.
• Completes necessary planning and reporting requirements.
• Coordinates with other agencies and participates in multi-disciplinary and interagency teams providing services to customers.
• Conducts overall monitoring of programs in specific areas of responsibility.
• Serves as resource to clients and the community; provides after hours on-call coverage and responds to emergencies in child/adult productive services and/or foster care.

Skills

Social work principles

Human behavior

Health problems awareness

Education

Bachelor's degree in Human Services or related field

BSW/MSW desirable

Tools

Motor vehicle

Personal computer

Job description

Hiring Range: $55,000.00 to $70,000.00

Full Time or Part Time: Full Time

General Work Tasks

· Interprets laws, policies and regulations as applied to specific areas of responsibility.

· Monitors, coordinates and administer specific programs as assigned.

· Coordinates services within specific areas of responsibility.

· Interviews and assesses customer needs and other relevant factors – such as

education/skill levels, abilities, interests and support systems.

· Inform clients of related service programs rules/regulations, and right to participate.

· Presents cases to determine appropriate services and writes/implements service

Plans.

· Provides case management services to monitor compliance.

· Manages program waiting lists.

· Tracks expenditure, prepares/submits budget estimates and ensures payment for

services.

· Completes necessary federal, state and local planning and reporting requirements.

· Coordinates with other agencies and participates in multi-disciplinary and

interagency teams providing services to customers.

· Conducts overall monitoring of programs in specific areas of responsibility.

· Serves as resource to clients and the community in area of expertise; and

· Provides after hours on-call coverage and responds to emergencies in child/adult

productive services and/or foster care.

Knowledge, Skills, and Abilities

Knowledge- Some knowledge of:

• social work principles and practices;
• human behavior and motivational theory; and
• social, economic, and health problems.

Skills- Skill in operating a motor vehicle and personal computer with associated software.

Abilities- Demonstrated ability to:

• communicate effectively both orally and in writing;
• interview, assess needs, counsel and refer clients to other resources as needed; develop and implement service plans in order to ensure delivery of appropriate services to the client;
• make sound judgments within the framework of existing laws, policies, and regulations;
• respond to the client's emotions in order to accomplish services objectives;
• plan and manage own work activities including service delivery preparing reports, and correspondence, record keeping responsibilities and related activities;
• establish and maintain effective relationships; and
• stay abreast of current trends and developments in the social work field.

Education and Experience

Minimum of a bachelor’s degree in a Human Services field or minimum of a bachelor’s degree in any field with a minimum of two years of appropriate and related experience in a Human Services area as mandated in Section 22VAC40-670-20 of the Administrative Code of Virginia and implemented by the Virginia Board of Social Services. Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable.

Special Requirements

Applicants may be subject to a Criminal History Background search, Central Registry search, DMV/driving record check, and/or pre-employment drug screen. The investigation may include fingerprint checks (State Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment), and other checks requested by the hiring authority.

This position is covered under Code of Virginia 563.2-1601.1 or 563.2-1720 requiring the finalist candidate to provide personal descriptive information for a criminal history record check through the Central Criminal Records Exchange and a search of the Central Registry.

All offers of employment are contingent upon satisfactory results of the required checks and screenings.

Should the need arise, employees must be willing to work in the community emergency shelter in the event of a natural disaster or emergency.