Family Services Specialist I

New LHRC External Career Site; Petersburg (VA); On-site; USD 42,000 - 64,000; Full time

Job summary

New LHRC External Career Site seeks a qualified social services professional to interpret laws and coordinate services within Virginia. The role includes interviewing clients, assessing needs, and developing service plans to ensure delivery of appropriate services.

You will provide case management, monitor programs, manage waiting lists, and coordinate with state and local agencies. Applicants may undergo background checks, and employment is contingent on satisfactory screenings and readiness to

Qualifications

• Minimum of a bachelor’s degree in a Human Services field or a bachelor’s degree in any field with at least two years of related Human Services experience.
• Possession of a BSW or MSW degree and Virginia licensure is desirable.

Responsibilities

• Interpret laws, policies and regulations as applied to specific areas of responsibility.
• Coordinate services within specific areas of responsibility.
• Interviews and assesses client needs and other relevant factors such as education, skills, abilities and supports.
• Develop and implement service plans to ensure delivery of appropriate services to clients.
• Provide case management services to monitor compliance and manage waiting lists.
• Track expenditures and prepare budget estimates; ensure payment for services.
• Coordinate with other agencies and participate in multi-disciplinary teams.

Skills

Effective communication

Interviewing

Counseling clients

Case management

Report writing

Time management

Education

Bachelor's degree in Human Services

BSW or MSW desirable

Tools

Motor vehicle operation

PC software skills

Job description

General Work Tasks

• Interprets laws, policies and regulations as applied to specific areas of responsibility.
• Monitors, coordinates and administer specific programs as assigned.
• Coordinates services within specific areas of responsibility.
• Interviews and assesses customer needs and other relevant factors – such as education/skill levels, abilities, interests and support systems.
• Inform clients of related service programs rules/regulations, and right to participate.
• Presents cases to determine appropriate services and writes/implements service Plans.
• Provides case management services to monitor compliance.
• Manages program waiting lists.
• Tracks expenditure, prepares/submits budget estimates and ensures payment for services.
• Completes necessary federal, state and local planning and reporting requirements.
• Coordinates with other agencies and participates in multi-disciplinary and interagency teams providing services to customers.
• Conducts overall monitoring of programs in specific areas of responsibility.
• Serves as resource to clients and the community in area of expertise; and
• Provides after hours on-call coverage and responds to emergencies in child/adult productive services and/or foster care.

Knowledge-

Some knowledge of:

• social work principles and practices;
• human behavior and motivational theory; and
• social, economic, and health problems.

Skills

Skill in operating a motor vehicle and personal computer with associated software.

Abilities

• communicate effectively both orally and in writing;
• interview, assess needs, counsel and refer clients to other resources as needed; develop and implement service plans in order to ensure delivery of appropriate services to the client;
• make sound judgments within the framework of existing laws, policies, and regulations;
• respond to the client's emotions in order to accomplish services objectives;
• plan and manage own work activities including service delivery preparing reports, and correspondence, record keeping responsibilities and related activities;
• establish and maintain effective relationships; and
• stay abreast of current trends and developments in the social work field.

Education and Experience

Minimum of a bachelor’s degree in a Human Services field or minimum of a bachelor’s degree in any field with a minimum of two years of appropriate and related experience in a Human Services area as mandated in Section 22VAC40-670-20 of the Administrative Code of Virginia and implemented by the Virginia Board of Social Services. Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable.

Special Requirements

Applicants may be subject to a Criminal History Background search, Central Registry search, DMV/driving record check, and/or pre-employment drug screen. The investigation may include fingerprint checks (State Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment), and other checks requested by the hiring authority.

This position is covered under Code of Virginia 563.2-1601.1 or 563.2-1720 requiring the finalist candidate to provide personal descriptive information for a criminal history record check through the Central Criminal Records Exchange and a search of the Central Registry.

All offers of employment are contingent upon satisfactory results of the required checks and screenings.

Should the need arise, employees must be willing to work in the community emergency shelter in the event of a natural disaster or emergency.

This website will provide confirmation or receipt when the application is submitted for consideration.