Family Services Operations & Partnerships Manager

Contact; United States; Hybrid; USD 42,000 - 59,000; Part time

Benefits offered by this job

25 days annual leave pro rata

Matched pension contributions up to 5%

Employee Assistance Programme

Season-ticket loan

Flexible working

Family-friendly policies

Job summary

Contact is a national charity supporting families with disabled children. The Operations Manager leads Contact Ealing, combining team leadership, project development and partnership work with occasional direct family support.

You will supervise the Family Worker team, manage budgets and coordinate the project work programme, while building partnerships and ensuring high standards of safeguarding and service delivery.

Qualifications

• Degree-level education and experience supporting families with disabled children.
• Experience in staff and volunteer management, plus project planning, monitoring and evaluation.

Responsibilities

• Lead and supervise the Family Worker team, set annual objectives and coordinate the project work programme.
• Develop partnerships across Ealing, represent families and contribute to local policy and co-production.
• Oversee advice quality, records, safeguarding, service standards, and support workshops and events.
• Monitor budgets, income and expenditure, support grant applications and funder reports.
• Maintain project communications and provide occasional family support.

Skills

Degree-level education

Family support experience

Staff management

Volunteer management

Project planning

Monitoring & evaluation

Financial literacy

Communication skills

Partnership skills

SEND knowledge

Disability issues

Equality & safeguarding

Education

Degree-level education

Job description

Contact is a national charity supporting families with disabled children. The Operations Manager leads Contact Ealing, combining team leadership, project development and partnership work with occasional direct family support.

You will supervise the Family Worker team, manage budgets and coordinate the project work programme, while building partnerships and ensuring high standards of safeguarding and service delivery.