Family Services Assistant — Flexible Hours & Travel

State of Arkansas; Little Rock (AR); On-site; USD 36,000 - 53,000; Full time

Benefits offered by this job

Pension

Maternity leave

Paid state holidays

Job summary

The Social Services Assistant supports social workers, case managers and clients by handling intake, referrals and recordkeeping, and by engaging in outreach to promote safety and well-being for children and families. The role requires frequent in-state travel and availability mornings, evenings, and weekends.

The Department of Human Services highlights the pension, maternity leave, paid state holidays and other benefits as part of the State employment package.

Qualifications

• Minimum of six months of work experience in human services or public service.
• Background check and child/adult maltreatment registry check required.

Responsibilities

• Assist in client intake and service referrals.
• Provide basic counseling and resource navigation.
• Maintain accurate records and case documentation.
• Support community outreach and public education initiatives.
• Coordinate scheduling and follow-ups for client services.

Skills

Organizational skills

Customer service & communication

Confidentiality

Collaboration with partners

Job description

The Social Services Assistant supports social workers, case managers and clients by handling intake, referrals and recordkeeping, and by engaging in outreach to promote safety and well-being for children and families. The role requires frequent in-state travel and availability mornings, evenings, and weekends.

The Department of Human Services highlights the pension, maternity leave, paid state holidays and other benefits as part of the State employment package.