Family Services Advocate - Baltimore County Head Start

Ymca Of Central Maryland, Inc.; Baltimore (MD); On-site; USD 38,000 - 60,000; Full time

Job summary

The YMCA of Central Maryland is seeking a Family Services Advocate to support Head Start's family partnership, parent engagement, and community collaboration. You will conduct home visits, plan family activities, and help families access education and health services.

Responsibilities include coordinating with Teaching Associates, maintaining records, and advocating for families to maximize participation in early education. Strong communication and organizational skills are required.

Qualifications

• Experience in social, human, or family services preferred.
• Able to assist parents in advocacy and decision-making.
• Ability to develop positive relationships with children and parents.
• Effective verbal and written communication.

Responsibilities

• Recruit, enroll, and engage families in Head Start partnership activities.
• Conduct home visits and coordinate family goals.
• Build trusting relationships with families through regular communication.
• Connect families with local resources and community partners.
• Maintain health records and document referrals.
• Support children and the center’s team in the classroom.

Skills

Communication

Relationship-building

Case management

Community outreach

Job description

POSITION SUMMARY:

The Family Services Advocate is responsible for supporting the larger system of social services coordinated by Head Start. Implements the program’s core family partnership, parent engagement, and community partnership functions. Knowledge of family support and case management principles is necessary to collaborate with related service areas and communicate with internal and external stakeholders. Applying a family-centered philosophy in services to motivate Head Start families to increase their participation and involvement with their children’s education is a key focus for this position.

ESSENTIAL FUNCTIONS:

Family Partnership Building & Advocacy

• Recruit, enroll, and engage in collaborative partnership building with 40 families of children receiving Head Start services.
• Conduct home visits annually and as needed with each family based on the family’s identified tier level.
• Ensure meetings and one-on-one interactions are respectful of each family’s diversity and cultural background.
• Work with families individually to identify family goals, strengths, and necessary services and supports through the Family Needs Assessment and track progress on family goals set in the Family Partnership Agreement.
• Ensure parents have opportunities to enhance their skills and knowledge in the following areas: Child growth and development; Prevention of child abuse and neglect; Family literacy; Preventative health and safety; Maintaining a medical home; Community advocacy; and Transition activities.
• Arrange for education and other appropriate interventions related to family or individual mental health services, substance abuse, child abuse and neglect, and domestic violence, if needed.
• Build trusting relationships with families through regular communication.
• Encourage and support parent participation in Head Start activities and decision-making.
• Advocate for families to ensure they receive necessary services and support.
• Support families in understanding child development and the importance of early education.

Community Partnership

• Take an active role in community planning and advocacy to improve the delivery of services to children and families.
• Encourage volunteers to participate in the Head Start program.
• Connect families with local resources such as housing assistance, employment support, food assistance, and healthcare services.
• Collaborate with community partners to enhance available services for families.
• Maintain updated knowledge of local social service programs and eligibility requirements.

Service Coordination

• Maintain weekly contact with Teaching Associates to integrate Family Partnership Goals with classroom efforts, ensure integrated child and family curriculum, gain information regarding child performance in the classroom, and plan family events.
• Plan and attend parent committee meetings and family activities.
• Assist families in making the transition out of the Head Start Program.
• Assist with health and developmental screenings within the 45/90 day requirements.
• Provide crisis intervention for families as needed.
• Participate in team meetings, training, and professional development opportunities.

Recordkeeping & Reporting

• Participate in ongoing Data Management System Training.
• Maintain and update child health records, follow up on referrals for support services, and ensure all documentation is current in the program’s active database.
• Submit reports as requested, such as monthly summary tracking reports.
• Assist in the documentation of in-kind toward the non-federal share requirement.
• Assist in organizing family events, workshops, and parent education sessions.

General Responsibilities

• Maintain confidentiality regarding Associate and family information.
• Participate in Associate meetings, conferences, professional development (Governance and ERSEA within 90 days of hire), and workshops as assigned.
• Mandated reporter as stated in Child Abuse and Neglect Policy.
• Assist in supporting children and the center’s team in the classroom.
• Be present at work to provide consistency of services.
• Be a contributing team member in a positive/productive manner.
• Demonstrate the commitment to the Y’s mission, values, and policies in daily duties.
• Perform any other work-related duties as requested by your supervisor.

QUALIFICATIONS:

• Must pass a physical examination, background check, and fingerprinting screen.
• Must have a valid driver’s license.
• Must have access to reliable transportation.
• Basic computer literacy in email, word processing and internet navigation

Experience

• Training related to social, human, or family services, Head Start experience preferred
• Assisting parents of young children in advocating and decision-making for their families
• Ability to develop positive relationships with children and parents
• Ability to effectively communicate through verbal and written form