Family Advocate

Grand Street Settlement; New York (NY); On-site; USD 38,000 - 49,000; Full time

Benefits offered by this job

Life insurance

401k plan

Vacation, personal and sick time-off

Job summary

Grand Street Settlement in Brooklyn seeks a Family Advocate to execute PFCE components in line with Head Start standards. Fieldwork includes meeting families, planning, and record keeping; adherence to local, state, and federal regulations is essential.

Requires credentialed education in social services and experience with infants to 48-month-olds; teamwork and flexibility are needed. Proficiency with Word/Excel and COPA systems is expected; bilingual ability strongly preferred.

Qualifications

• Credential/certification at minimum; Associates or Bachelor’s in social work, human services, family services, counseling or related field.
• Experience with families of children birth to 48 months is required.
• Ability to work in a team and independently.
• Experience helping parents advocate and make decisions for their families; develop positive relationships with children and families.
• Knowledge of local community agencies/resources.
• Proficiency in Word & Excel; familiarity with web-based data systems.
• Flexible hours to meet family needs.
• CPR and First Aid certification maintained.
• Bilingual English/Spanish/Chinese strongly preferred.

Responsibilities

• Recruit and enroll prospective families per Eligibility regulations.
• Help maintain 97% enrollment at all times.
• Manage caseload and build strength-based family relationships.
• Provide referrals and follow-up with service providers.
• Enter data into COPA or approved tracking system; collect health records.
• Encourage family participation in governance meetings.
• Coordinate with partner providers to align family goals with classroom efforts.
• Plan and support parent involvement activities and events.
• Attend home visits when required to follow up on attendance or routine visits.
• Communicate effectively with children, families, staff, and partners.
• Support transitions into 3K/Pre-K via DOE.

Skills

Teamwork

Communication

Bilingual (English/Spanish/Chinese)

Adaptability

Education

Associates or Bachelor’s degree in social work, human services, family services, counseling or related field

Tools

Microsoft Word

Microsoft Excel

COPA systems

Job description

POSITION TITLE

Family Advocate

DEPARTMENT

Early Childhood

LOCATION(S)

Brooklyn

REPORTS TO

Family & Community Partnership Coordinator

SALARY RANGE

$38,068.77 - $48,945 .56 (benefits include life insurance, 401k plan and vacation, personal and sick time-off)

DATE

October 2026

SCHEDULE

Monday - Friday, 8am - 4pm, or 9am - 5pm, or 10am - 6pm. Schedule may vary due to program needs

JOB SUMMARY

The Family Advocate is responsible for carrying out the Parent, Family, & Community Engagement (PFCE) component of the program in connection with the partner’s School Readiness Goals (SGR), & areas of Eligibility, Recruitment, Selection, Enrollment, & Attendance (ERSEA) as per the Head Start Program Performance Standards (HSPPS) to ensure high quality service delivery in accordance with local, state, & federal regulations. Field work is required along with meeting families/planning/record keeping/training.

Education, Experience And Skill Requirements

• Required to have at minimum a credential/certification, Associates or Bachelor’s degree in social work, human services, family services, counseling or a related field;
• Experience working with families of children from birth to 48 months
• Ability to work effectively as a member of a team & independently
• Experience, training, and skills in assisting the parents of young children in advocating and decision-making for their families. Ability to develop positive relationships with children and parents
• Working knowledge of local community-based agencies and resources.
• Proficiency in Microsoft Word & Excel, knowledge of web-based data systems.
• Must be able to work flexible hours to meet the needs of the families
• Participate in required professional development activities to enhance skills
• Maintain certification in CPR and First Aid
• Bilingual English/Spanish/Chinese strongly preferred

Pre- Employment Requirements

• Clearance through DOI Fingerprint Screening, NYS Central Registry, Sex Offender Registry clearance, 3 reference checks, physical examination with updated TB test, varicella, tdap, MMR (fees may apply)
• Obtain Mandated Reporter training certificate (every 2 years) and comply with agency’s policy and procedure regarding identification and reporting of child abuse and neglect
• Obtain First Aid/CPR and Preventive Infectious Diseases certificate within the first year of employment.
• Meet all employee health requirements in Article 47 (DOHMH) and Head Start Performance Standards.

Essential Duties And Responsibilities

Under the direct supervision of the Family Services Coordinator, the Family Advocate shall be responsible for:

• Identifying, recruiting and enrolling prospective families through outreach and in accordance with Eligibility regulations.
• Support the center director with maintaining 97% of enrollment at all times.
• Family Partnerships: Manage a caseload of families including but not limited to: developing and maintaining strength- based relationships with families. Collaborate with families to establish and achieve family goals. Identify resources in the community and track progress in achieving family goals ( Family Partnership Agreements)
• Community Partnerships: Provide families with appropriate referrals and follow up with families and service providers on referrals
• Record Keeping: Enter child and family information into the approved child tracking system database (COPA systems). Assist with collecting child health medicals and dentals. Maintain and provide data for the annual Program Information Report (PIR). Record, monitor and follow up on referrals for support services and ensure that all documentation is current in the child's file to ensure compliance with Head Start Performance Standards/Head Start Act 2007
• Governance: Encourage families to participate in Program Governance Meetings
• Service Coordination: Maintain constant contact with partner providers in order to integrate family partnership goals with classroom efforts.
• Assist in the planning & facilitation of parent involvement activities & events
• Participate in home visits when necessary in regards to any follow-ups, attendance or routine visits
• Effectively communicate with children, families, staff, management, and community partners
• Ability to comprehend and implement the Head Start Performance Standards and policies of Grand St. Settlement Early Childhood Program
• Provide translations in verbal and written form as needed for parents/guardians and program needs
• Assist the parents with the application and transition into 3K and Pre-K via DOE

EQUAL OPPORTUNITY EMPLOYER (EOE)