Family Service & Pre-Need Sales Counselor

sci; Macon (GA); On-site; USD 50,000 - 100,000; Full time

Job summary

SCI in Macon, GA seeks a Family Service Counselor to serve client families by arranging at-need cemetery plans and selling pre-need arrangements. You will provide exemplary personalized service and drive revenue as the primary contact for families.

Responsibilities include prospecting daily, building trust-based relationships, coordinating with funeral directors, and ensuring professional, empathetic interactions.

Qualifications

• High school diploma or equivalent.
• 1-2 years of college or education/experience.
• 1-2 years customer service or sales experience preferred.
• Valid driver's license may be required by state.

Responsibilities

• Lead generation: prospecting daily and obtaining referrals.
• Build relationships with families and provide empathetic service.
• Coordinate with funeral staff to ensure seamless service.
• Prepare for appointments and follow up on requests.

Skills

Customer service

Sales

Communication

Empathy

Time management

Education

High school diploma

1-2 years college

Job description

SCI in Macon, GA seeks a Family Service Counselor to serve client families by arranging at-need cemetery plans and selling pre-need arrangements. You will provide exemplary personalized service and drive revenue as the primary contact for families.

Responsibilities include prospecting daily, building trust-based relationships, coordinating with funeral directors, and ensuring professional, empathetic interactions.