Family Service Counselor - Inside Sales Representative

Carriage Services; Titusville (FL); Sur place; USD 55 000 - 80 000; Plein temps

Avantages offerts par ce poste

Dental insurance

Employee assistance program

Employee discount

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Résumé du poste

Carriage Services in Titusville, FL seeks a Family Service Counselor – Inside Sales Representative to support funeral planning and guide families through selections. Inside sales role with leads provided via walk-in traffic and inbound calls; bilingual preferred.

You will establish professional relationships, present merchandise and services, tours of cemetery locations, attend services, and help secure referrals.

Qualifications

• High school diploma or equivalent required; some college preferred.
• Proven track record of success in inside sales; outside sales a plus.
• May require an insurance license as required by law.
• Valid driver’s license in good standing with a clean record.
• Bilingual speaking preferred.

Responsabilités

• Establishes a professional relationship with client families to ensure that all needs are being met.
• Represents the company in a professional and caring manner.
• Provides tours and guides families that visit the cemetery locations.
• Attends services and visitations to develop relationships, ensure excellent service, and potential referrals.
• Completes required paperwork, ensures proper interment verification process, and conducts blind checks.
• Develops new prospects and community-based contacts.
• Makes presentations highlighting merchandise, services, and the benefits of pre-need arranging.
• Maintains proactive communication with all funeral homes and team members to ensure smooth service.
• Participates in location and company training initiatives and reports progress to Sales Manager.
• Schedules and conducts aftercare appointments to ensure satisfaction and obtain referrals.
• Identifies and remedies hazards at location and on grounds.

Connaissances

Inside sales

Bilingual

Formation

High school diploma or equivalent

Some college preferred

Description du poste

Family Service Counselor - Sales Representative

At Carriage Services, we are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a member of our team, you’ll join a dynamic community dedicated to setting new standards in the Funeral and Cemetery profession. Join us on this exciting journey as we continue to shape the future of our industry. Carriage Services is an equal opportunity employer.

Family Service Counselor - Inside Sales Representative

• Inside sales role with leads provided via walk-in traffic & inbound calls
• Assists families with funeral selections and attends services
• Honesty, Integrity, and Quality are at the heart of all we do
• Top Family Service Counselors should earn six figure incomes

Funeral Services at Oaklawn Memorial Gardens

Compensation Potential: $55,000 a year - $80,000 a year

Job-Type: Full-Time

Location: Oaklawn Memorial Gardens - 2116 Garden Street Titusville, Florida 32796

Must have insurance or finacial service background

Qualifications

• High school diploma or equivalent required; some college or college degree preferred.
• Proven track record of success in inside sales and outside sales production strongly preferred.
• May require the possession (or ability to obtain) an insurance license as required by applicable law.
• Valid driver’s license in good standing and acceptable driving record.
• Bilingual speaking preferred.

Job Duties

• Establishes a professional relationship with client families to ensure that all needs are being met.
• Represents the company in a professional and caring manner.
• Provides tours and guides families that visit the cemetery locations.
• Attends services and visitations for client families to develop relationships, ensure excellent service, and potential referrals.
• Completes required paperwork, ensures proper interment verification process, and conducts blind checks, ensuring compliance with all relevant state and industry regulations and in accordance with company policies and procedures.
• Develops new prospects and community-based contacts.
• Makes presentations at the business location, at client family homes, and at public community events highlighting merchandise, services, and the benefits of pre-need arranging.
• Maintains positive and proactive communication and cooperation with all funeral homes, departments, and team members to ensure a smooth service process for the family.
• Actively participates in all required location and company training initiatives.
• Reports all progress to the Sales Manager (or Unit Leader) as directed.
• Schedules and conducts aftercare appointments to ensure client family satisfaction and obtain referrals; and
• Identifies and remedies all hazards at location and on grounds.
• Performs other duties as assigned.

Benefits

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance