Family Service Advocate

Greater East Texas Community Action; Tyler (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Student Loan Forgiveness

Medical, Dental, Vision, and Life

403(B) Retirement Plan

Employee Assistance Program

Paid Holidays

Job summary

Greater East Texas Community Action is looking for an individual to handle case management and family engagement. This role requires managing community resources, support services, and collaboration while monitoring and reporting.

The ideal candidate will have a degree in Social Services, possess strong communication skills, and demonstrate a positive and energetic attitude. Benefits include Student Loan Forgiveness and comprehensive insurance options.

Qualifications

• Associates or Bachelor's degree in Social Services.
• Ability to work with minimal supervision.
• Flexible in a changing environment.

Responsibilities

• Process eligibility applications per procedures.
• Assist in recruitment efforts for site selection.
• Maintain relationships with families and outside agencies.
• Document support provided and interactions with families.

Skills

Positive personality

Intermediate to advanced computer

Effective communication

Education

Associates or Bachelor's degree in Social Services related field

Job description

GETCAP Culture

Helping people help themselves and each other. GETCAP provides a variety of services that advance the self-sufficiency & general well-being of low-income East Texas households, through private & public partnerships.

Job Position Description:

Responsible for case management/family engagement, including providing community resources and collaborations, support service delivery, monitoring and reporting, and providing best practices in working with families.

Pay $15.00 - 20.00 -Depends on education

Responsibilities:

• Process eligibility applications per systems, procedures and policies established by the agency.
• Assist in coordinating/participating in recruitment efforts to help ensure ample wait list selection for site.
• Form and maintain working relationships with families including providing support and coordination for families with required procedures: enrollment, orientations, screenings, and child assessments.
• Provide resources and referrals to families as requested to support their efforts and family partnership plans.
• Document in the agency data system the support provided and interactions with families.
• Form and maintain working relationships with outside agencies to facilitate both recruitment and services to enrolled and wait listed families.

Qualifications and Requirements:

• Associates or Bachelor's degree in Social Services related field
• Positive, motivating and energetic personality
• Professionalism and can be flexible in a changing environment
• Intermediate to advanced computer skills, database, internet and e-mail.
• Must be able to effectively operate a motor vehicle, as local travel is required.
• Able to work with minimal supervision, including balance and prioritizing work load.
• Regular repetitive motion with hands, computer keyboarding, phone
• Ability to communicate effectively with clients in crisis.

Benefits:

• Student Loan Forgiveness
• Medical, Dental, Vision, and Life Insurance
• 403(B) Retirement Plan with Company Match
• Employee Assistance Program
• Paid Holidays

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.