Family Advocate Assistant

Community Action Inc.; Caldwell (ID); On-site; USD 22,000 - 25,000; Full time

Job summary

Community Action, Inc. in Texas seeks a Family Advocate Assistant to support family services across Hays and Caldwell Counties. The role works Monday–Friday, 7:30 AM–3:30 PM, with a salary of $16.27–$18.50 per hour, commensurate with experience and education.

You will assist in case management, maintain files, and coordinate transportation under the supervision of the Family Services Director, with emphasis on confidentiality, accuracy, and respectful community engagement.

Qualifications

• Preferred: 1-year experience working in a social service environment that required communicating with clients
• Ability to communicate (verbal and written) in both Spanish and English
• Required: High School Diploma or equivalent

Responsibilities

• Assists the Family Advocate to support their delivery of comprehensive case management.
• Approaches communication with children, parents, staff, and community with the intent to preserve relationships.
• Assists in Center operations with the guidance of the Family Advocate and Site Supervisor.
• In coordination with the Family Advocate, assist with transporting following agency procedures.
• Assists in maintaining child's files.
• Reports all suspected child abuse to the Child Abuse Hotline at 1-800-252-5400 and following agency policy and procedures.
• Submits time sheets accurately and on time to supervisor.
• Submits mileage accurately and on time to supervisor.
• Be a positive role model and maintain confidentiality.

Skills

Bilingual Spanish/English

Education

High School Diploma

Job description

Community Action, Inc. will position itself as the most effective and innovative human service organization in Central Texas.
Current Employment Opportunities

Please note that all positions indicate a deadline by when all applications must be received.

Position:Family Advocate Assistant

Location: Hays & Caldwell Counties

Job Id:26-42

# of Openings:1

COMMUNITY ACTION, INC. of CENTRAL TEXAS

Job Vacancy #26-42
Program: Early Childhood Education
Position: Family Advocate Assistant
Location: Hays & Caldwell Counties
Status: Regular Full Time
Schedule: Monday-Friday; 7:30AM - 3:30PM
Salary: $16.27 - $18.50/hr. (commensurate w/experience & education)
Reports to: Family Services Director
Date Posted: September 22, 2026

MISSION
Helping Central Texas improve economic self-reliance through a wide range of services and community partnerships.
STRATEGIC FUNCTION
Participate in the realization of the Community Action Mission: Community Action mobilizes its resources and engages the community to families out of poverty and to ensure their children's success in school.
OPERATING PRINCIPLES
Lifelong Learning: Seeks innovative opportunities to expand knowledge, skills, and experiences.
Effective Communication:Provides well thought-out, concise, and timely oral and written information.
Teamwork:Considers group effort more important than individual effort.
High Personal Standards:Sets challenging goals and continuously seeks feedback and opportunities to improve performance.
Flexibility:Accepts other viewpoints, shifts strategies if necessary, and adjusts to changing work priorities.
Concern for Accuracy and Effectiveness:Considers how work impacts both short term and long-term operating efficiencies.
Initiative:Is proactive rather than reactive.
Courteous and Respectful:Ensures all business dealings and relationships are conducted fairly and honestly.

DUTIES/RESPONSIBILITIES
May include the following:

• Assists the Family Advocate to support their delivery of comprehensive case management.
• Approaches communication with children, parents, staff, and community with the intent to preserve relationships.
• Assists in Center operations with the guidance of the Family Advocate and Site Supervisor.
• In coordination with the Family Advocate, assist with transporting following agency procedures.
• Assists in maintaining child's files.
• Reports all suspected child abuse to the Child Abuse Hotline at 1-800-252- 5400 and following agency policy and procedures.
• Assures confidentiality is maintained at all times.
• Submits time sheets accurately and on time to supervisor.
• Submits mileage accurately and on time to supervisor.
• Attends all staff and other meetings as assigned.
• Be a positive role model.
• Maintains confidentiality: records, client services, and staff.
• Adheres to agency's best practices related to time and leave.
• Dress is appropriate to work environment.
• Maintains a safe, orderly and clean environment.
• Willing to work at alternative locations.
• All other duties as assigned.

REQUIREMENT/QUALIFICATIONS

Preferred:

• 1-year experience working in a social service environment that required communicating with clients
• Ability to communicate (verbal and written) in both Spanish and English

Required:

• High School Diploma or equivalent

Physical Requirements:

• Be able to lift 25-30 pounds.

Other Requirements:

• Daily access to transportation.
• Valid Texas Driver’s License-Class C.
• Vehicle insurance (personal injury and liability).
• Must be flexible with hours.
• Initial Health Exam required for all Head Start staff at the agency’s expense.
• Initial and annual TB screening are required for all Head Start staff at the agency's expense.
• Must be at least 21 years old.

CANDIDATES WILL NOT BE INTERVIEWED WITHOUT A COMPLETED EMPLOYMENT APPLICATION.

All applications are screened for minimum qualifications. Interviews include both written and verbal questions (as well as testing, if applicable) and are conducted by a panel of staff.
Community Action is an Equal Opportunity Employer. Each applicant is considered equally, without regard to race, color, religion, sex, national origin, age, marital or veteran status, or medical condition or disability. Employment within the Head Start Program is contingent upon, but not limited to, a criminal history check which reveals no felony or misdemeanor, official complaints, indictments, or convictions, which are in conflict with the Head Start regulations or Texas Department of Protective and Regulatory Services child care licensing regulations. Examples include offenses against persons or family, public indecency and the Texas Controlled Substances Act.