Family Advocate Assistant

THE TEXAS ASSOCIATION OF COMMUNITY ACTION AGENCIES, INC; Texas; On-site; USD 22,000 - 25,000; Full time

Job summary

COMMUNITY ACTION, INC. of CENTRAL TEXAS is seeking a Family Advocate Assistant for locations in Hays & Caldwell Counties.

The role supports delivery of comprehensive case management under the Family Advocate and Site Supervisor, with a 7:30AM–3:30PM schedule and a wage range of $16.27–$18.50 per hour. The position requires a High School Diploma or equivalent, 1 year in social services with client contact, and bilingual communication skills in Spanish and English.

Qualifications

• High School Diploma or equivalent.
• 1-year experience working in a social service environment that required communicating with clients.
• Ability to communicate (verbal and written) in both Spanish and English.

Responsibilities

• Assists the Family Advocate to support their delivery of comprehensive case management.
• Approaches communication with children, parents, staff, and community with the intent to preserve relationships.
• Assists in Center operations with the guidance of the Family Advocate and Site Supervisor.
• In coordination with the Family Advocate, assist with transporting following agency procedures.
• Assists in maintaining child's files.
• Reports all suspected child abuse to the Child Abuse Hotline at 1-800-252- 5400 and following agency policy and procedures.
• Assures confidentiality is maintained at all times.

Skills

Bilingual Spanish-English

Education

High School Diploma or equivalent

Job description

COMMUNITY ACTION, INC. of CENTRAL TEXAS

Job Vacancy #26-42

Program: Early Childhood Education

Position: Family Advocate Assistant

Location: Hays & Caldwell Counties

Status: Regular Full Time

Schedule: Monday-Friday; 7:30AM - 3:30PM

Salary: $16.27 - $18.50/hr. (commensurate w/experience & education)

Reports to: Family Services Director

Date Posted: September 22, 2026

Application Deadline: Open Until Filled

MISSION

Helping Central Texas improve economic self-reliance through a wide range of services and community partnerships.

STRATEGIC FUNCTION

Participate in the realization of the Community Action Mission: Community Action mobilizes its resources and engages the community to families out of poverty and to ensure their children's success in school.

OPERATING PRINCIPLES

• Lifelong Learning: Seeks innovative opportunities to expand knowledge, skills, and experiences.
• Effective Communication: Provides well thought-out, concise, and timely oral and written information.
• Teamwork: Considers group effort more important than individual effort.
• High Personal Standards: Sets challenging goals and continuously seeks feedback and opportunities to improve performance.
• Flexibility: Accepts other viewpoints, shifts strategies if necessary, and adjusts to changing work priorities.
• Concern for Accuracy and Effectiveness: Considers how work impacts both short term and long-term operating efficiencies.
• Initiative: Is proactive rather than reactive.
• Courteous and Respectful: Ensures all business dealings and relationships are conducted fairly and honestly.

Duties/Responsibilities

• Assists the Family Advocate to support their delivery of comprehensive case management.
• Approaches communication with children, parents, staff, and community with the intent to preserve relationships.
• Assists in Center operations with the guidance of the Family Advocate and Site Supervisor.
• In coordination with the Family Advocate, assist with transporting following agency procedures.
• Assists in maintaining child's files.
• Reports all suspected child abuse to the Child Abuse Hotline at 1-800-252- 5400 and following agency policy and procedures.
• Assures confidentiality is maintained at all times.

General Indicators

• Submits time sheets accurately and on time to supervisor.
• Submits mileage accurately and on time to supervisor.
• Attends all staff and other meetings as assigned.
• Manages time effectively.
• Be a positive role model.
• Maintains confidentiality: records, client services, and staff.
• Adheres to agency's best practices related to time and leave.
• Dress is appropriate to work environment.
• Maintains professionalism.
• Maintains a safe, orderly and clean environment.
• Willing to work at alternative locations.
• All other duties as assigned.

Requirement/Qualifications

Preferred

• 1-year experience working in a social service environment that required communicating with clients
• Ability to communicate (verbal and written) in both Spanish and English

Required

• High School Diploma or equivalent

Physical Requirements

• Be able to lift 25-30 pounds.

Other Requirements

• Daily access to transportation.
• Valid Texas Driver’s License-Class C.
• Vehicle insurance (personal injury and liability).
• Must be flexible with hours.
• Initial Health Exam required for all Head Start staff at the agency’s expense.
• Initial and annual TB screening are required for all Head Start staff at the agency's expense.
• Must be at least 21 years old.