Family Service Advisor: Pre-Need Sales & Care

sci; St. Ann (MO); On-site; USD 50,000 - 100,000; Full time

Job summary

SCI is seeking a Sales Professional to serve families in Saint Ann, MO, providing personalized service and driving revenue through cemetery and pre-need arrangements. You will prospect, build trust with families, and collaborate with funeral directors to ensure seamless service.

The role requires evenings/weekends as needed, a valid driver's license, and the ability to obtain an insurance license if required. Compensation ranges with performance.

Qualifications

• High school diploma or equivalent required.
• 1-2 years of college or education and experience preferred.
• 1-2 years of customer service or sales experience preferred.
• Current driver's license with acceptable driving record.
• Ability to obtain an insurance license if required by state/province.

Responsibilities

• Prospect and generate leads, dedicating 1-2 hours daily.
• Present to families and refer to SCI products and services.
• Build and maintain relationships with families and communities.
• Respond promptly to inquiries with empathy and professionalism.
• Coordinate appointments and ensure accurate follow‑through.
• Collaborate with funeral directors and staff to deliver high‑quality service.

Skills

Lead generation

Relationship building

Customer service

Sales prospecting

Time management

Education

High school diploma

Some college (1-2 years)

Tools

CRM software

Job description

SCI is seeking a Sales Professional to serve families in Saint Ann, MO, providing personalized service and driving revenue through cemetery and pre-need arrangements. You will prospect, build trust with families, and collaborate with funeral directors to ensure seamless service.

The role requires evenings/weekends as needed, a valid driver's license, and the ability to obtain an insurance license if required. Compensation ranges with performance.