Family Reunification Coach

Achieving Reunification Center; Philadelphia (Philadelphia County); On-site; USD 40,000 - 65,000; Full time

Job summary

The Achieving Reunification Center (ARC), a non-profit under Urban Affairs Coalition, seeks a Reunification Support Coach to guide parents toward family stability and reunification. You will enroll a caseload, conduct monthly virtual or in-person meetings, and collaborate with ARC and CUA teams to develop outcome-based goal plans.

Responsibilities include engaging with families via email, text, and phone, using motivational interviewing, documenting progress, and advocating for services at

Qualifications

• Bachelor's degree in Social Work, Human Services or related field required.
• A minimum of three years of case management or similar experience.
• Proficiency in Microsoft Office Suite.
• Highly organized with ability to effectively manage time and respond to deadlines.
• Excellent listening and communication skills.
• Experience in motivational interviewing preferred.
• Knowledge of the child welfare system is preferred.
• Demonstrated written and verbal communication skills including typing, writing and presentation.
• Ability to travel to alternative worksite locations (CUA, Family Court, community location).

Responsibilities

• Facilitate parent engagement through email, text and telephone to engage parent/caregiver in ARC.
• Use motivational interviewing as a counseling technique to enhance the desire around behavior change.
• Integrate principles of high expectations and ability to adopt unbiased approach when working with parents.
• Build and maintain relationships with parents enrolled in ARC through a minimum of two scheduled in person and/or virtual meetings to participate in goal setting, planning and monitoring.
• Understand impact of executive functioning on parent capacity regarding goal setting and ability to maintain an effective working relationship.
• Has access to and/or ability to develop network of resources to support parent to address reunification barriers;
• Prepare written reports and submit to the assigned CUA team to provide updates on parent/caregiver participation level and experience at ARC.
• Provide parent/caregiver and assigned CUA team with written evidence of successful participation in ARC services, i.e. letters of service completion, certificate of service completion to be shared during Family Court hearings.
• Work collaboratively with assigned CUA as needed to address parent/caregiver needs and concerns.
• Conduct visits to assigned Community Umbrella Agencies at least once per month to support parents and case conference with CUA case managers.
• Provide engagement and solicitation around ARC services to the public at Philadelphia Family Court and community events in an effort to increase awareness about ARC and enroll eligible parents in services.
• Maintain accurate and timely record of parent communication and documentation in the ARC database, Penelope
• Maintain client documentation in individual’s electronic ARC folder.
• Actively participate in ARC professional development opportunities to increase skills in partnering with parents/caregivers.
• Work collaboratively with members of the ARC Team and ARC contractors as needed to support parent/caregivers needs and concerns.
• Complete parent referrals for services and resources.
• Review and update goal plans as needed to reflect ongoing parent/caregiver needs and progress.
• Perform all other duties as assigned.

Skills

Listening skills

Communication skills

Microsoft Office Suite

Time management

Organizational skills

Motivational interviewing

Education

Bachelor's degree in Social Work / Human Services

Tools

Penelope

Job description

The Achieving Reunification Center (ARC), a non-profit under Urban Affairs Coalition, seeks a Reunification Support Coach to guide parents toward family stability and reunification. You will enroll a caseload, conduct monthly virtual or in-person meetings, and collaborate with ARC and CUA teams to develop outcome-based goal plans.

Responsibilities include engaging with families via email, text, and phone, using motivational interviewing, documenting progress, and advocating for services at