Family Resource Navigator for Community Impact

Bethany Christian Services USA LLC; Indianapolis (IN); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

403(b) retirement plan

Generous PTO

Education reimbursement

Wellness program

Career development

Job summary

Bethany Christian Services USA LLC in Indianapolis, IN seeks a Family Resource Specialist to support the Healthy Families program. You will complete standardized assessments, build referral networks, and educate community partners about available services.

You will engage families with a strength-based approach, coordinate with local agencies, and ensure timely documentation while upholding agency values and regulatory requirements.

Qualifications

• High School Diploma or equivalent.
• Bachelor’s degree in Human Services, Social Work or related field from an accredited college preferred.
• At least two (2) years of experience working with or providing services to children and their families.
• Ability to establish trusting relationships and demonstrate acceptance of individual differences.
• Experience and humility to work with culturally diverse families.
• Knowledge of infant and child development; endorsement preferred.
• Willing to engage in building reflective capacity.
• Demonstrated knowledge of the strength-based approach and interventions.
• Excellent verbal and written communication skills.
• Demonstrated excellent assessment and crisis intervention skills.
• Prior work experience with multi-problem families in a home setting.
• Ability to work independently and maintain confidentiality.
• Must be willing and able to work outside of normal business hours including some evenings and weekends.
• Computer skills including Microsoft Office Suite.
• Must be 21 years old with a valid driver’s license with at least 3 years driving experience in the U.S. to operate a vehicle for Bethany.
• Pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate coverage.
• Pass a criminal history screen, including state and local child protection agency registries.
• Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity.

Responsibilities

• Complete the validated Family Resilience and Opportunities for Growth (FROG) Scale with families to identify family strengths and areas to address at the start of services with parents.
• Develop and maintain referral sources to support consistent program enrollment and appropriate utilization of program capacity.
• Educate community partners about the Healthy Families program, including program eligibility, available services, benefits of participation, and referral procedures.
• Receive and respond to referrals in accordance with Healthy Families requirements and established program procedures.
• Initiate timely contact with referred families and use persistent, respectful, family-centered engagement strategies.
• Ensure assessments are complete, accurate, timely, and consistent with HFA and Healthy Families Indiana requirements.
• Engage families in discussions regarding identified strengths and opportunities for support in a respectful, nonjudgmental, and strength-based manner.
• Provide appropriate referrals and connections to community-based organizations and other support based upon individual family needs.
• Assist families in navigating barriers to accessing needed services when appropriate.
• Maintain current knowledge of community resources and services available to children and families.
• Complete all required assessment and service documentation accurately and within established timeframes.
• Stay abreast of all agency, federal, and state regulatory requirements related to social services.
• Essential job responsibilities may vary based on the specific needs of each program/department.
• May be required or asked to participate in a Bethany sponsored event.
• Complete other duties as assigned.

Skills

Verbal communication

Written communication

Crisis intervention

Interpersonal skills

Confidentiality

Independent worker

Cultural sensitivity

Microsoft Office

Education

High School Diploma or equivalent

Bachelor’s degree in Human Services, Social Work or related field

Tools

Microsoft Office Suite

Driver's license

Job description

Bethany Christian Services USA LLC in Indianapolis, IN seeks a Family Resource Specialist to support the Healthy Families program. You will complete standardized assessments, build referral networks, and educate community partners about available services.

You will engage families with a strength-based approach, coordinate with local agencies, and ensure timely documentation while upholding agency values and regulatory requirements.