Family Resource Coordinator/Transition Specialist – ESIT Program

Yakima Memorial Hospital; United States; On-site; USD 30,000 - 44,000; Full time

Job summary

MultiCare’s ESIT program seeks a Family Resource Coordinator for Children’s Village to coordinate services for families of children with developmental delays. You will meet families in their homes, maintain paperwork, and work with ESIT and other programs to ensure access to services.

You will travel to families’ homes, participate in evaluations, and coordinate community resources to meet family needs while maintaining structured plans and timelines.

Qualifications

• High school diploma or equivalent required.
• AA in nursing, early childhood, human services, social work, education, or relevant field preferred.
• 2 years related experience preferred.
• Washington State registration as a Family Resources Coordinator obtained within 6 months of hire.
• Bilingual preferred.

Responsibilities

• Gathers information to confirm family needs with medical records and team input.
• Provides advocacy and assists with applications, resources, and understanding of information.
• Informs families about resource availability, costs, and coverage for care/services.
• Explains programs to parents and coordinates referrals to local school districts.
• Monitors plans, identifies barriers, and links families to community resources.

Skills

Advocacy

Home visits

Education

High school diploma or equivalent

AA in nursing/early childhood/human services/education

Job description

Join a team that shares your calling At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home.

FTE: 1.0, Shift: Day, Schedule: Monday - Friday, 8-hour shifts

Position Summary

As a member of the Early Supports for Infants and Toddlers (ESIT) team at Children’s Village, The Family Resource Coordinator (FRC) is responsible for providing coordination of services for families of children with developmental delays as family resource. The FRC will maintain necessary paperwork and timelines in accordance with the contractual ESIT program guidelines. As a member of the ESIT team, they will meet with families in their homes to ensure coordinated access to services and programs. The FRC will maintain information about available services from Children’s Village, partner agencies, and the community for the benefit of the children and families served and work in concert with ESIT and the other programs at Children’s Village.

Responsibilities

• Gathers information from all sources to confirm the family’s needs are being appropriately addressed, including review of the medical record, communication with the team of providers and input from the family.
• Provides support to families through advocacy by assisting in identifying concerns priorities and resources, anticipating informational needs, assisting with completion of appropriate application forms, and assessing comprehension and engagement.
• Provides information to families about resource availability, costs, and coverage for care/services in a timely manner.
• Describes programs clearly to the parents of eligible children by participating in developmental evaluations to determine eligibility in appropriate programs, developing a plan with the family to coordinate community resource to meet the family’s needs, and coordinating referrals to local school districts.
• Monitors individual plans on an ongoing basis including reviewing progress toward outcomes, objectively and accurately identifying potential/real barriers, linking families to appropriate community resources, amending service plans as needed to reflect changes in frequency, setting, or duration.
• Facilitates collaborative team meetings and case conferences as well as works with multi-disciplinary team to provide family-centered services at Children’s Village.
• Participates in education opportunities to expand and improve job knowledge and skills as well as maintains knowledge of mandated reporting procedures to Child Protective Services and reviews any incidents with direct supervisor.
• Responds to changes in the work schedule as necessary; demonstrates flexibility in view of interruptions; functions as a steadily productive employee.
• Plays an active role in encouraging and communicating community development internally and externally.
• Travels to family homes, community locations or school districts to participate in evaluations, transition meetings or other complimentary activities related to the IFSP or Early Supports to Infants and Toddlers program.
• Carries a caseload as a member of the ESIT team as prescribed by the ESIT program contract.

Requirements

• High school diploma or equivalent required.
• AA in nursing, early childhood, human services, social work, education, or relevant field preferred.
• 2 years related experience preferred.
• Washington State registration as a Family Resources Coordinator obtained within 6 months of hire.
• Bilingual Preferred.

Why MultiCare?

Rooted in the local community

Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.

Growth and education

• Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.

Well-being and support

• Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.

Living our values

Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.

Belonging for all Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.

Pacific Northwest lifestyle

Work and live where natural beauty, adventure and strong community connections are part of everyday life.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $22.34 - $32.14 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.

MultiCare is a not-for-profit health care organization with more than 28,000 team members, including employees, providers and volunteers. MultiCare has been caring for our community for well over a century, since the founding of Tacoma’s first hospital and today is the largest community-based, locally governed system of health in the state of Washington, serving communities across Washington and Northern Idaho. MultiCare’s comprehensive system of health includes numerous primary care, urgent care and specialty services — including Mary Bridge Children’s Hospital & Health Network; MultiCare Indigo Urgent Care; Pulse Heart Institute; MultiCare Medical Associates, affiliated physicians; MultiCare Rockwood Clinic, the largest multispecialty clinic in the Inland Northwest region; and MultiCare Connected Care, our Accountable Care Organization. Thirteen hospitals complete the organization: Allenmore Hospital, Auburn Medical Center, Capital Medical Center, Covington Medical Center, Deaconess Hospital, Good Samaritan Hospital, Mary Bridge Children’s Hospital — the Puget Sound region’s only children’s hospital and state-designated Level II Pediatric Trauma Center for Western Washington — Overlake Medical Center, Navos Behavioral Health Hospital, Valley Hospital, Yakima Valley Hospital, Tacoma General Hospital — which is home to the South Puget Sound region’s only Level IV Neonatal Intensive Care Unit — and Wellfound Behavioral Health Hospital. Our core values of Respect, Integrity, Stewardship, Excellence, Collaboration, Kindness and Joy, serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other. MultiCare is also proud of our commitment to workforce diversity and culturally competent care. This commitment is led by our CEO and supported through employee education and community outreach.

MultiCare provides equal employment opportunity to all employees and job applicants. We do not tolerate discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender identity or expression or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an external job applicant who requires reasonable accommodation in the job application process, please contact the Employee Resource Center (ERC) at 253-403-6947 and we will assist you with submitting a ticket to initiate your request for accommodation. If you are a current employee, you can submit an ERC ticket or call the ERC for assistance.