Family Practice Medical Assistant — Full-Time Epic Benefits

Optum; Marlborough (MA); On-site; USD 22,041 - 34,508; Full time

Benefits offered by this job

Comprehensive benefits package

Incentive programs

401k contribution

Job summary

A community-based medical group in Massachusetts seeks a Medical Assistant to support patient care, clinical tasks, and administrative duties. The ideal applicant will possess a diploma from an accredited Medical Assistant program and have experience in a healthcare environment. Responsibilities include patient intake, documentation in the electronic health record, and collaborating with the care team to enhance service delivery. This role offers competitive pay based on experience and a supportive work environment.

Qualifications

• Graduate of an accredited Medical Assistant program or equivalent.
• 2+ years of relevant healthcare experience preferred.
• 1+ years of experience as a Medical Assistant is a plus.

Responsibilities

• Support the care team through clinical and administrative tasks.
• Document all patient interactions accurately.
• Schedule tests and follow up visits for patients.

Skills

Patient care

Clinical documentation

Phlebotomy skills

Communication

Teamwork

Education

Graduate of Accredited Medical Assistant program

Relevant medical assisting training from armed forces

Tools

Epic

Electronic Health Record (EHR)

Job description

Opportunities with ProHealth Physicians, part of the Optum family of businesses. When you work at ProHealth Physicians, your contributions directly sustain the health and well-being of our community. Discover high levels of teamwork, robust medical resources and a deep commitment to exceptional care and service. Join a leading community-based medical group and discover the meaning behind Caring. Connecting. Growing together.

Position Details

• Location: 14 Jones Hollow Road, Marlborough, CT, 06447
• Department: Family Practice
• Schedule: Full time, 40 hours/weekly. Monday through Friday, hours 7:00AM - 4:00PM
  
  

The Medical Assistant supports the Care team and its patients through patient care, clinical and administrative tasks including patient intake, receiving and responding to patient phone calls, and documenting patient interactions. The MA performs duties within the Connecticut scope of practice.

Primary Responsibilities

• Provide patient care, clinical summary and direction on next steps or follow up
• Perform phlebotomy for patients as needed
• Act as a member of the care team, including preparing patients to be seen by collecting and recording clinical information as per protocol
• Manage patients according to approved protocols and consistent with appointment and scheduling guidelines
• Carry out standing orders consistent with practice policies and procedures
• Document all patient interactions and other clinical activities accurately and in a timely manner in the electronic health record (EHR)
• Schedule tests, treatments and follow up visits on behalf of patients; assist patients with identifying suitable outside resources for disease management and other services; refer patients when appropriate
• Answer and document patient phone calls; take complete messages and route to providers as needed using the EHR
• Monitor task pools in order to respond to tasks in a timely manner, follow up on overdue orders/worklists and monitor status of critical referrals
• In coordination with Regional Nurse Managers, maintain oversight of temperature monitoring
• Assist care team to assure smooth office operation and delivery of excellent service through teamwork
• Provide attention to patients in a manner that builds confidence, trust and loyalty
• Demonstrate respect for patients and ProHealth staff by presenting a friendly, courteous manner at all times and maintaining patient confidentiality
• Maintain open lines of communications with care team and Regional Management team
• Maintain knowledge of current coding, OSHA and CLIA regulations and company policies
• Adhere to all patient safety initiatives and infection control regulations
• Perform other duties as assigned
  
  

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualification

• Graduate of Accredited Medical Assistant program OR Completed relevant medical assisting training by any branch of the armed forces of the United States OR 2+ years of aide or tech level work experience in healthcare
  
  

Preferred Qualifications

• 1+ years of MA experience
• Graduate from an accredited MA program
• Completed relevant medical assisting training by any branch of the armed forced of the United States
• Certified / Registered Medical Assistant from AAMA, NHA, NCCT, or AMT
• Experience working with Epic
• Experience working in a primary care office
• Intermediate level of computer proficiency
  
  

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $25.05 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.