Family Peace Center Program Coordinator - Full Time Honolulu

Parents And Children Together; Honolulu (HI); On-site; USD 24,923 - 35,497; Full time

Benefits offered by this job

Paid vacation

Sick days

Paid holidays

Medical coverage through Kaiser or UHA

401K or Roth with 4% employer match

Life Insurance

Pet Insurance

Job summary

Parents And Children Together in Hawaii seeks a Program Coordinator to manage the administrative and office operations of the Family Peace Center (Oahu) program. You will support program leadership, maintain the electronic client records system, and ensure timely funder reporting.

You will oversee client intake, referrals, and financial tasks such as processing client fees and purchase orders. This role reports to the Program Director and requires strong organizational skills and a

Qualifications

• Two (2) years of administrative or clerical experience required.
• One (1) year experience in human services preferred.

Responsibilities

• Manage and coordinate the administrative and office operations for the Family Peace Center (Oahu) Program.
• Provide high-level support to program leadership and staff as the central hub for office efficiency and the program’s electronic client record system.
• Oversee client intake processing, referral tracking, and production of contractually required reporting to ensure funder deliverables are met.
• Handle essential financial tasks, including collection and processing of client program fees and managing purchase orders and reimbursements.
• Coordinate production and submission of required reporting with program leadership, and monitor data quality and accuracy for compliance.
• Foster a welcoming environment by assisting clients in person and by phone, collect program fees, coordinate donations, and connect clients with program resources.

Skills

Administrative experience

Customer service

Data entry

Budget tracking

Reporting

Tools

Microsoft Office

Job description

Parents And Children Together is a statewide company that works with Hawaii’s children, individuals, and families to create safe and promising futures. Our vision is for Hawaii to be a peaceful, safe, and vibrant community with opportunities for all to fulfill their dreams.

Our company culture is deeply embedded by our Core Values of Respect, Collaboration, Informed Approach, Excellence, Holistic Care and Future Focused.

If our mission and core values resonate with you, please consider us an organization to join. You’ll be joining one of Hawaii Business Magazine’s recognized Best Places to Work recipient for 2026 and for the previous 12 years.

Job Title: Program Coordinator

Job Type: Regular Full Time, Non-Exempt

Compensation

$21.93 / hour with competitive benefits package

• 21 Paid Vacation Days, 12 Paid Sick Days, and 14 Paid Holidays
• Medical Coverage through Kaiser or UHA – you chose the best option for your family
• 401K or Roth with 4% Employer Match
• Life Insurance
• Pet Insurance

Summary of Position

Family Peace Centers teach non-violent problem-solving skills for families struggling with adult aggression and behavioral dysfunction, emphasizing partnership, equality and respect among families.

The primary responsibility of the Program Coordinator is to manage and coordinate the administrative and office operations of the Family Peace Center (Oahu) Program. This position provides high-level support to program leadership and staff, serving as the central hub for office efficiency and the program’s electronic client record system. The Program Coordinator oversees key systems including client intake processing, referral tracking, and the production of contractually required reporting to ensure all funder deliverables are met.

This position manages data integrity and assists in the preparation of contractual reports. Additionally, the Program Coordinator handles essential financial tasks, including the collection and processing of client program fees as well as managing purchase orders and reimbursements. The Program Coordinator also acts as the primary liaison for facility maintenance and site safety. This position is under the direct supervision of the Program Director.

Essential Job Functions

• 1. Behave in a manner that supports the agency's mission and follows personnel policies and procedures.
• 2. Assume responsibility for the efficient and well-coordinated functioning of the office, including managing office supplies, equipment inventory, and coordinating repairs and facility maintenance
• 3. Assist program leadership in managing the program’s electronic client record system by monitoring programmatic functions, training staff on system utilization, and ensuring the timely maintenance of accurate record keeping for appropriate quality and presentation.
• 4. Oversee financial administrative tasks, including the collection and logging of client program fees and the reconciliation of purchase orders, travel forms, and mileage reimbursements.
• 5. Coordinate the production and submission of contractually required reporting by identifying and collecting and inputting data needed for funder reports in conjunction with program leadership.
• 6. Manage administrative intake and referral processes, including tracking referrals from agencies and scheduling appointments for assessments and orientations. Foster a welcoming and supportive environment by providing daily in-person and telephone assistance to clients, collecting program fees, coordinating donations, and connecting individuals with appropriate program resources and services.
• 7. Facilitate the coordination of quarterly case record reviews to ensure program compliance and supports program leadership during monitoring visits and satisfaction survey processes
• 8. Assist the Senior Program Director in tracking budget expenditures and ensuring the timely spend down of funds in alignment with grant or contract requirements.

Education / Training

Experience

• 1. Two (2) years’ experience in an administrative or clerical position, required.
• 2. One (1) year experience in human services, preferred.

Other

• 1. Must be at least 18 years old.
• 2. Possess and maintains a valid driver’s license.
• 3. Has daily access to an automobile.
• 4. Possess and maintains proof of no-fault insurance.
• 5. Can obtain an acceptable pre-hire driver’s abstract upon initial hire.
• 6. Can obtain an acceptable Fingerprint (FBI) Background Check upon initial hire and as requested.
• 7. Can obtain a State Criminal History check upon initial hire, one year later, and every other year thereafter or as requested.
• 8. Can obtain an acceptable CWS child abuse registry check upon initial hire, one year later, and every other year thereafter or as requested.
• 9. Can obtain an acceptable National Sex Offender registry check upon initial hire, one year later, and every other year thereafter or as requested.
• 10. Must have a cell phone for use in emergencies at off-site locations.